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If you're in the business of customer service, it's very likely you will deal with an angry customer at some point (or even on a daily basis). If you deal with upset customers more often than not, it would be wise to develop some thick skin, but for some it’s easier said than done. Sometimes, a customer will entice you to fight back by being rude or even hostile, which can be hard to handle. With that in mind, how do you deal with angry customers? Please take our poll and tell us how to deal with an angry customer your way in the comment section! [poll id="124"] Photo Credit: Shutterstock

Learn how to land a career you love

Understanding your target audience is critical as this information will define every strategy you execute. This article will go over what a target audience is, the importance of a target audience, and the difference between a target market vs. a target audience with examples.

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One of the greatest struggles in life is finding your passion—the one thing that lights up your soul more than anything else. Society often tells us we should tie our passion to a job, something we can make a career out of and support ourselves on. The reality is that finding your passion and pursuing it is much deeper than that.

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If the stress of juggling school, work, and family is making life difficult, you are not alone. According to a recent study on college employment, 43% of the nation's full-time college undergraduates and 81% of part-time undergraduates worked while getting a degree. Not surprisingly, time shortage is one of the biggest reasons for students dropping out before completing their degree. So how do you make sure that you stay the course?

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