If you’re in the business of customer service, it’s very likely you will deal with an angry customer at some point (or even on a daily basis). If you deal with upset customers more often than not, it would be wise to develop some thick skin, but for some it’s easier said than done. Sometimes, a customer will entice you to fight back by being rude or even hostile, which can be hard to handle.
With that in mind, how do you deal with angry customers?
Please take our poll and tell us how to deal with an angry customer your way in the comment section!
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