This is probably the least favorite part of any recruiter’s job. Nobody likes to deliver bad news. Disappointing someone who took the time to go through your hiring process isn’t fun. And yet, how we choose to let a candidate down says a lot about our recruiter brand. Notice I said “choose.” That’s because you really do need to be intentional about how you contact and share this news with a candidate. They will always remember how you made them feel. Your treatment of this situation will determine what they think about the company going forward. That's why it's essential that you tell candidates they didn't get the job in the right way.