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Recruiters Never Follow Up, What Gives?

Dear J.T. & Dale: The point I want to address is how bad staffing agencies are these days. What I mean by "bad" is being contacted by an agency and then getting no follow-up. Recently, after the third week of no response from the staffing agency, I called the recruiter, only for her to say, "Oh, I'm so sorry, I thought I had contacted you to let you know." How unprofessional is that! I'm to the point where I don't have the desire to work with any of these staffing agencies. They are so unprofessional. - Melinda DALE: Perhaps we should consider what it means to be "professional" here in the New Economy. When using that term, people normally are referring to someone living up to the standards of the profession. In this case, the standards of civility have changed radically in the past decade or two, leaving behind the old courtesies. J.T.: Many companies that hire staffing agencies are taking advantage of what they see as a buyer's market for employees, and are making staffing agencies jump through hoops, sometimes pitting recruiters against one another. Given all the demands and pressures coming from their clients, while getting thousands of requests from job seekers, calling job searchers to let them know they didn't get the job isn't high on their priorities list. DALE: Indeed, employees of staffing agencies who devoted a considerable amount of time to updating job applicants might find themselves in the job market. The owners of the staffing agency even might call them "unprofessional," judging all that time spent on courtesies as detracting from their priorities. J.T.: However, rather than give up on staffing agencies, here's a better idea: Be more proactive. Don't make it the staffing company's job to call you; accept the fact that you'll do all the contacting. If they know you for your follow-through, patience and attention to detail, they'll be more passionate about selling you to their customers. Make their jobs easier, and you'll be remembered for all the right reasons! Feel free to send questions to J.T. and Dale via e-mail at advice@jtanddale.com or write to them in care of King Features Syndicate, 300 W. 57th Street, 15th Floor, New York, NY 10019. © 2012 by King Features Syndicate, Inc. Image Credit: Shutterstock
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