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Dear Experts, I got fired for getting upset at a customer. My company already told me they would not serve as a reference. How do I explain being fired for swearing in an interview? Here is how our T.A.P. experts answered this question: Q#270 Them: y'd u lv last job? You: Left after poor interaction w/customer where I lost my cool; lrnd from it. (@juliaerickson) Q#270 Agree the best approach is the "learned from it" avenue. Give specifics. (@keppie_careers) Q#270 Agree with others. Spin it as a learning experience. Everyone makes mistakes, but you shouldn't be permanently punished. (@gradversity) Q#270 Agree the best approach is the "learned from it" avenue. Give specifics. (@keppie_careers) Q#270 Lost it w/ a client: Fired! Grist 4 the mill-When asked "greatest weakness?" I once did X & fr it learned Y. (@RTResumePro) Q#270 If & when comes up b honest; briefly explain make sure u understand ur wrong & won't happen again. Lrn frm. mstk. (@DebraWheatman) Our Twitter Advice Project (T.A.P.) is no longer an active campaign. To find an answer to the above question, please use the "Search" box in the right-hand column of this website.

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