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Change in the world of recruitment can come lightning fast (see sourcing technology, social media) or glacially slow (candidate experience, interview techniques, and so on.). One such glacier-like practice in my mind is employment references. You know the drill: It’s offer time, and you ask the candidate for references. The candidate sends you some to call, you call them, they say some wonderful things about the candidate and you check the box as completed. Done and Done. I am here to tell you that this is a practice that as it stands provides zero value. Yes – zero. Think about it from both sides of the coin:

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