working with difficult customers

Man meets with business partners/clients/customers
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You don't have to work in customer service to work with difficult customers. In the business world, a customer is anyone (an individual or business) who purchases your goods or services. Some might be your "clients," but no matter what you call them, they have the potential to give you headaches on the job. Fortunately, there are many strategies and philosophies you can use to handle those difficult customers.

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