productivity

Leader talks to her remote employees on a Zoom call
Image from Bigstock

As a leader in today's modern workplace, you have to be prepared to manage hybrid, remote, and in-office employees. The success of a company depends on good management, which includes the ability to accurately measure the effectiveness of employees and make changes as needed. But the traditional ways of measuring an employee's effectiveness don't take into consideration how the workforce has changed since 2020 with the rise of remote work.

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How To Improve The Efficiency Of Your Help Desk

Does your help desk support team feel like it’s “Groundhog Day” and they’re answering the same questions over and over again? Yes, that’s what they do, but is there a way to make this process more efficient? What if we enable the end user to be more self-sufficient which will make them more efficient? This will also reduce the number of “basic” tickets so the help desk team can focus on the “complex” tickets and do more proactive tasks.

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Woman is productive at work
Bigstock

Want to be more productive but not sure how? Whether you are working or job seeking or both, using the following tips will help you bridge the gap between where you are right now and where you want to be in the future.

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