How to Decode Cryptic Interview Questions

There's more to an interview than just answering questions. In fact, often the answers you give are less important than the inferences that an interviewer makes from them. If you understand this, you can demonstrate that you have the strong communications skills that so many people claim, but far fewer actually possess. A good interviewer is trained to get to know a candidate's personality, temperament, self-confidence, overall maturity, and more. These are qualities that can't be ascertained directly, but make a key difference in hiring decisions. In my latest article, which appears in U.S. News & World Report, I explain the questions behind the questions you are likely to be asked in an interview, and reveal what interviewers are really evaluating. READ THE FULL ARTICLE ►Decode interview questions image via Shutterstock

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Dept	Sample Responsibilities
IT	Obtains release notes for bug fixes, patches, and upgrades; explains features/functionality to the business Configures settings and security based on business decisions Recreates any issues reported and works with vendor on issues, bugs, custom code Creates and maintains testing documents (test plans and scripts) and performs unit, integration, and system testing Loads tested code into production environment – change management
Business	Departments “own” their respective modules (e.g. finance, human resources, operations), which includes the internal control system Decides which features/functionality to use Creates and maintains master data records Creates end-user documentation (workflows and procedures), and updates documentation when code is updated If you’re using the system out-of-the-box and following the vendor’s best practices, the vendor should be able to give you standard end-user documentation for the basic workflows, procedures, and training materials. Then the business just needs to customize the standard documentation, and then create any outstanding end-user documentation. Creates and maintains user acceptance testing (UAT) documents, and performs user acceptance testing Reports issues to IT
Training	Maintains training documents, videos, and cheat sheets per business, and updates documentation when code is updated Offers ongoing training classes (for new employees, refreshers) If there isn’t a separate training department, then this responsibility reverts to the business.

How to Decode Cryptic Interview Questions

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