Employees: Do What is Right, or What is Common?

Employees: Do What is Right, or What is Common?
By Scott Griffin How often are we confronted in our daily lives where we can do something right versus what is common? When employees do something “right” in our business life, I am referring to what makes you not only feel good inside for a “job well done,” but also having a satisfied customer, client, or boss as well. Doing what is right also opens possibilities in a win/win situations in that you feel good at the end of the day and the client is happy not in your work, but that you took the additional time to add a little more personal interest in their satisfaction. Unfortunately, in today’s economic atmosphere with cuts in budgets, staff, time, and other resources the last thing that we think about is doing what is right. We are just trying to survive getting through the day! This sometimes leads to taking shortcuts, not spending a little more time with a client, or passing some tasks off to different departments or personnel. Considering that many companies are cutting back the question can become... Why can’t we, as employees, cut back as well? In fact, many employees do cut back - cutting back on response time, quality, and any other services that we normally provide. We fail to give our all, our best, to the organization, the client, and to our fellow co-workers. Soon our new “lowered” standards become “common” at the expense of everyone else, including ourselves. Work standards begin to match everyone else, just doing the minimum though out the day while not getting fired in the process. This now becomes standard or “common” criteria while it appears that others are trying to push the envelope a little further in hopes of doing even less. This sets the stage where “common” becomes a new standard and of lesser value not just to the organization but to the clients as well. Companies and organizations usually pride themselves in quality, price, and/or service that they can provide to their clients while retaining and attracting new clients. Clients, in turn, usually do business with these companies for that very reason. However, what happens when there is a downturn in the company or the economy? When everyone is working towards the new lower “common” does quality and performance suffer? Many employees are now asked to double-up on their tasks. We are often tasked to do more with fewer resources. If your work standards become “common” to other competing companies then why should a client stay with your company if they could receive better services or product elsewhere? So, I ask you: "Has the current economy made us start to skip doing what is right and just do what is common?" Share your opinions below. How can we get employees to want to do what is right, when current circumstances make them feel obliged to do what is common?Scott has an MBA in Information Security from Keller Graduate School of Management and is currently employed within a local government agency. His professional experience ranges from Private Sector Corporate to Federal Government agencies. He can be found at http://www.linkedin.com/in/scottcgriffin.
Get Some Leverage
Sign up for The Work It Daily Newsletter
Follow
Man thinks about becoming self-employed
Bigstock

Look, I'm just going to say it. Not everybody should work for themselves. Right now, there's this huge craze about working independently, being self-employed, being your own boss. So much of this came out of the pandemic because people realized they wanted to have control over their careers and not be at the mercy of their employers' needs. But if you're looking to take control of your career, becoming self-employed is not always the best solution.

Still, there are many benefits to being self-employed. Let's take a look at those benefits before I dive into how you can take control of your career without having to quit your job and take on self-employment.

Read moreShow less
Executive sits down with her employees during a team meeting
Image from Bigstock

Every hiring manager looks for different skills in the job candidates they're hoping to hire. Not only are job candidates being evaluated on the hard skills they possess; they're also being evaluated on their soft skills—the skills that don't belong on a resume but can be identified during a job interview. It's these soft skills that separate the good employees from the great ones. Executives, managers, and other leaders within an organization keep this in mind when interviewing job candidates and reviewing the performance of current employees.

Read moreShow less
Featured