Having just written a résumé for a part-time actor and musician, and full-time bar owner I decided to write an article on pursuing opportunities in the exciting and bustling world of the hospitality industry.
For sure, there is no shortage of high-end restaurants, clubs, and theaters in New York. With those things come a never ending flurry of visitors – from all over the world. If you are one that loves the nightlife, loves to boogie and is considered to be royalty of social networking by friends and family alike, then perhaps a career in hospitality is just the thing for you. You will use all of your networking and social skills, relationship building capabilities, organization and detail orientation, and extroverted nature in a professional role in hotel and restaurant management.
Working in a management capacity in a hotel or restaurant requires the ability to manage multiple tasks simultaneously. You must exhibit exceptional customer service skills and the ability to motivate a staff. A big component of the position is leveraging social skills to engage customers and generate new business. Of course, you also must be able to demonstrate a strong understanding of how to increase sales and drive profits. In this position you will no doubt come into contact with a diverse and dynamic group of people from all walks of life. There is plenty of room for advancement. Be aware though that this is not a traditional 9-5 job, and will require weekend work and extended hours.
Education:Johnson & Wales University, New England Culinary Institute, and Le Cordon Bleu Schools North America are just a few of the top-ranked schools with programs dedicated to careers in the hospitality arena.
Academic training is very important; but experience is the best teacher in this field. In order to be well rounded and really develop an understanding of the expectations necessary for success, consider working in the industry early on to really give you a flavor of what it takes to prepare you for a management role within a restaurant or hotel. This practical business knowledge combined with classroom experiences will help round out your skills and reduce the learning curve once a full-time position is obtained. There is nothing like first hand experience to help you fully understand expectations.
Practical Training: To build the experience, consider getting a position as server or bartender, which will give you a strong understanding of front of house operations and customer service. It will also be important to learn what goes on behind the scenes. For that, you might consider spending some time in the kitchen. You will definitely come to understand the meaning of timeliness, and when the time comes to manage a restaurant, you will have greatly improved knowledge of what needs to happen in the kitchen to ensure a smooth running operation. Working in a hotel? Try a front desk position to gain the full customer service experience. There is a lot of troubleshooting that takes place in the role, and you will certainly develop improved problem resolution skills.
Salary Information: What can you expect to earn? There are a lot of variables when you consider that there are different disciplines within the industry overall. If you are young in the restaurant business with about two to four years of experience the average salary ranges from approximately $30,000 to $42,900; with four to six years of experience you can earn as much as $54,000; if you work in the hotel industry, after seven years the salary jumps to between $64,500 and $119,000. You can even earn well into the six figures – especially if you work for a higher end establishment and advance your knowledge of fine wine through a certificate or other programs. Naturally, where you live and the type of establishment you work for play a big role in determining salary.
Resources: EHS Hospitality Group is a well-known large company that places candidates in restaurant and hotel management positions. Read about them on the web. You can also check out Global Hospitality Executive Recruiters or Gecko Hospitality.
Debra Wheatman, president of Careers Done Write, is globally recognized as an expert in advanced career search techniques.Photo credit: Shutterstock
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Finding a job during the holidays is no easy task. You have to navigate vacations, slow hiring processes, and increased competition. Yet with the right strategy, it can be done.
This time of year offers special opportunities for job seekers. Holiday networking events, for example, can be great chances to meet professionals you might not encounter otherwise. Additionally, some employers are still eager to fill positions before budgets reset or headcount is finalized in the new year, making it a prime time to stand out with a strategic approach.
Here are five ways you can stand out from the competition this holiday season and find a job before the end of the year.
1. Showcase The Right Skills On Your Resume
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When updating your resume, focus on aligning your experience with the specific demands of the industry. Go beyond just listing responsibilities; dig into job descriptions to identify the core skills that consistently appear for your target roles. By tailoring your resume with these keywords, you not only capture the attention of hiring managers but also boost your chances of passing applicant tracking systems (ATS), which are often programmed to scan for these key terms. It's all about keywords!
During the holiday season, hiring managers are often managing tight timelines and high demands, making it crucial for candidates to demonstrate that they’re ready to hit the ground running. Highlighting industry-relevant skills shows you're not only familiar with the landscape but also equipped to make an immediate impact. Be sure to include examples of how you've leveraged these core strengths in previous roles to support team goals or tackle challenges (aka quantify your work experience). The holidays are hectic, so share with the potential employer how you'll be a positive addition to the team by leveraging your strengths and emphasizing your value as a business-of-one.
2. Dress The Part
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Don't underestimate the power of a great first impression. Dress for the interview in professional attire. Even if the job description mentions a casual dress code, such as jeans and a sweatshirt, it’s essential to show respect for the employer by dressing in a way that demonstrates your commitment to making a positive impression. Wearing attire that reflects your professionalism shows you care about how you're perceived and the impression you leave on others.
Not sure what to wear? We recommend dressing conservatively in clothing one level above what the current employees at the company are wearing. You want to look professional, but not like you don't fit in with the workplace culture.
3. Show Your Connection To The Company
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Employers like to hire candidates who have a passion for what they do. Why? Because when people are passionate about their work, that enthusiasm often translates into a higher level of commitment, creativity, and productivity. This intrinsic motivation can lead to consistently strong performance and a positive impact on the team and company as a whole.
In your disruptive cover letter (and during your job interview), demonstrate how and why you admire the company. Highlight what you love most about their products and services. Give examples of how you have personally used them in your own life with success. The more you can show them you understand and respect the business, the more likely you'll impress the hiring manager and move forward in the interview process.
4. Demonstrate Your Value
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It's important to remember that you're a business-of-one, and you're trying to sell the service you provide as a business-of-one to employers (the customers who will be paying you for the service).
To find a job during the holidays, you must adequately demonstrate your value as a business-of-one and highlight your strengths and the specific benefits you bring as a potential employee throughout the hiring process. How do you do this? Well, make sure to quantify your work experience on your resume. Use numbers to showcase your accomplishments. Clearly state how you'll make or save the company money with your employment. Do this, and you'll easily become one of the top candidates for the position.
5. Express Gratitude
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The holidays are busy for everyone. When you're applying for jobs during the holiday season, keep gratitude in mind. This positive mindset not only helps you stay resilient but also shines through in your applications and interviews, leaving a memorable impression on potential employers.
After every job interview, always send a thank-you note. It's just the polite thing to do, and you'll score more points with the hiring manager. Even if you get rejected, or never hear back about a position, make sure you send an email thanking the employer for the opportunity and wish them the best of luck with finding the right job candidate.
Don't be bitter. Be gracious. You never know what will happen in the future. You might want to apply for another job at the company down the line. So, don't let your frustration get the best of you. Remember: If you get rejected, they didn't say, "No, not ever." They just said, "No, not today."
A successful holiday job search depends on a solid strategy. Follow the guidelines above and land a job this holiday season!
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