Since most of my clients are applying to work in conservative, professional environments like law firms, investment banks, and corporations, I advise them to wear conservative, professional dress when going on an interview. That means a dark colored suit, a white or otherwise light-colored dress shirt, and a tie. Even within those constraints, there’s plenty of room for error for the unwary or inexperience job seeker. Pay attention to the details in your wardrobe. Such attention has several benefits. For one, going through your wardrobe can help put you in the proper mindset for the interview. But attention to detail is more than just an exercise in mental preparation. Interviewers will notice (and appreciate) your attention to detail, which demonstrates you understand corporate culture and respect both the employer and the interviewer. Even more important is in many work places, attention to detail is a job qualification. Being well dressed is a way for you to embody this job qualification. So, what are some ways where you can both avoid mistakes and shine. Where does this information come from? I spend a great deal of time talking to hiring decision-markers, including hiring directors, interviewers, personnel managers, and recruiters, especially as research for How to Get a Legal Job: A Guide for New Attorneys and Law School Students. So, these tips aren’t just my opinion, they come from the most common complaints of the people who will be interviewing you. Your dress shirt is wrinkled and has sweat stains on the underarms Do yourself a favor and double-check the cleanliness of your shirt. While you’re at it, make sure your shirt is starched and pressed. And don’t forget to wear antiperspirant! Sometimes job candidates skimp on these details because they assume they’ll be wearing their suit jacket the entire time they are at the employer. If you’re wearing a suit jacket, then no one can see your wrinkled, stained shirt. Right? Wrong. For one thing, portions of your shirt will show—especially if you unbutton your jacket at any point, and especially if you need to take your jacket off! You forgot to wear an undershirt under your dress shirt Yes, it’s customary to wear an undershirt under your dress shirt. Yes, even in the summer. Dress shirts are thinner and more see-through than you might think, and there are small gaps between the buttons. Lovely though it may be in another context, believe me your interviewer does not want to see your dark chest hair. Period. Your shoes are scuffed Take the time to polish up those shoes! A well-polished pair of shoes are critical to your overall message of professionalism and attention to detail. If you don’t have the skills or materials to polish your shoes well, then stop by a shoe-shiner to get the job done right and to bring even an older pair of shoes back to life. Your socks don’t match (either each other, or the suit) You might think no one can see your socks, so who cares what they look like? Ah, but when you sit down, those hidden socks are suddenly revealed. Appropriate dress socks are a small investment, so make it! And if you like bright, show-stopping socks, please remember the job interview isn’t the proper place to show off you eccentricity. You can do that after you have the job. Your suit or tie is out of date Whether it’s wide polyester lapels or skinny leather ties or some other symbol of by-gone fashion, an out of date wardrobe suggests to the interview you are out of date. Older job candidates should be particularly aware out of date clothes reinforce stereotypes older workers are out of touch with today’s modern workplace. Don’t let an old outfit sabotage your new career move. Photo Credit: Shutterstock
Did your PTO request get denied? Due to restructurings, layoffs, and crunches, companies are now buckling down on employees and their PTO. Here's my concern...
Quitting isn't going to help your situation.
If you quit because your PTO request was denied, that will, in fact, hurt your chances of getting hired. And if the economy tanks, there will be fewer jobs, and then it's going to be a lot harder to get a reference or explain why you quit.
What You Should Do If Your PTO Request Is Denied
@j.t.odonnell when your PTO request gets denied... @workitdaily @j.t.odonnell #joblife#worklife#pto#careeradvice#careerhacks#careertiktok#edutok#learnontiktok♬ original sound - J.T. O'Donnell
When your PTO request is denied, you want to ask why.
- Why is this happening?
- What can I do to make this timeslot work?
- What would I have to do before or after?
- How can I get to the point where this could be approved?
Maybe your employer can't approve the entire time off that you're requesting, but they could approve part of it. Or maybe your boss is just worried about some coverage, but you could assist in getting that coverage. The goal is to try to work with them on that.
But if you don't get your requested PTO, I'd be really careful about taking that time off anyways or quitting, because it could hurt you and your career.
Need help navigating other workplace issues?
I'd love it if you joined my FREE community where professionals like you are learning how to become empowered in their careers so they can finally find career happiness and satisfaction. More importantly, I have tons of resources inside this community that can help you prepare for your next job search.
Sign up for my FREE community and become a Workplace Renegade today! My team and I are looking forward to working with you soon.
I recently worked on a pro bono project for a friend, and it reminded me of a time early in my career and how lucky I was then to get such great advice from the more seasoned pros around me. Advice that ultimately saved me from some major pitfalls. I made mistakes here and there over the course of nearly 20 years of projects, but with each hiccup came a lesson. Here are some takeaways from my lessons learned and all that sage advice.
Questions Equal Clarity
Clients come to us designers for our expertise, and it is our job to guide them through the process. We are helping them find clarity about their vision and goals for their project. To do that well means asking questions! It is important to remember that not all clients are going to be good at communicating their vision—and that's okay. You can still work with them and get amazing results by asking them lots of questions and following up on those answers with more questions until you're both on the same page. This dialogue will help set clear expectations for project scope, deliverables, and everything in between while avoiding frustration for both parties.
Think about the word 'classic.' Now think of five things that could be described as 'classic'—it probably varies wildly, right? So, which version does your client imagine? You could guess… or you could clarify with more questions like "Can you show me an example of what 'classic' looks like to you?" or "What makes this classic?" And so on. It's a silly example, but it illustrates just how subjective descriptions can be and how necessary it is to have good communication between you and the client. Remember that your clients don't do this for a living, so asking questions will help you get to the root of any issue quickly with less time spent guessing. And no, it won't look unprofessional if you ask a lot of questions, but it will make you a better creative.
Collaboration For The Win
On one side of the table, you have a designer with knowledge and experience. On the other side of the table, you have the client who knows their business, audience, and goals. As creatives, we have to remember that we are on the same team as our clients and aim at collaboration over confrontation. Design should be a collaborative process: both parties are at the table with different perspectives and different knowledge to contribute. It is this diversity of viewpoints that will make the creative stronger and your client ultimately happier.
When you work collaboratively with your clients, they'll often tell you what they need before even realizing it themselves—and sometimes, those needs are things that they didn't even realize they wanted until after having talked it through with someone else! This is because people often have trouble articulating what they need out loud (even if they think they know exactly what they want), so getting clients involved in the process can help ensure that everyone's needs and project goals are met.
It all boils down to communication. Everyone at the table, both clients and designers, want to feel heard and respected. Good communication and listening skills are a way to ensure that clients understand that they don't need to be designers themselves, but they are still contributing meaningfully to the project. This helps keep them fully invested in a great outcome.
Contracts Are Your FriendPhoto by Cytonn Photography on Unsplash
Contracts can help you set clear expectations for both parties. The best way to protect your business and make sure you don’t get burned by a client is to have a signed contract before doing any design work. If you’ve ever been burned by a client (or had to fire one) it’s probably because you didn’t have a contract in place when you started the project with them.
As a designer, it can feel a little awkward to send a contract and you may be tempted to just dive right into the work even when a client hasn't signed a contract. But there are several reasons why you should always, ALWAYS get a contract signed before doing any design work.
First, this will help you protect yourself from scope creep. Clearly defining the project scope is essential. If the client wants to add extra elements or changes their mind four times about what they need to be designed, it's much easier when you have a contract and clearly defined deliverables to say, "Sorry, but we have to go back and renegotiate the scope of our agreement." This way, you won't end up doing more work than you agreed on.
Second, a contract will help your client trust you. When working with someone new, trust is everything—and they need to know that they can rely on what you say and how it will be delivered. A contract helps build that trust by setting expectations around quality and deadlines.
Third, contracts help clarify your client's definition of "done." If there are any questions about what constitutes acceptable deliverables for them (or if their definition changes), it's much easier for all parties involved if those questions are answered in writing before any work begins.
Finally, if something goes wrong and you need legal help, your contract can help prove that you did what was agreed upon in the first place or at least show that there was an agreement in place.
Go With Your GutPhoto by Paolo Bendandi on Unsplash
You were built with intuition; use it! Learn to trust your gut when working with clients. I've found that clients who don't seem like they are being straight with me are often problematic. I don't run into these issues very often these days because time and experience (and a good contract) have made me better at spotting potential issues. When I meet with clients I make mental notes of red flags and green lights. Red flags are the things that a client or potential client might do that give you a moment of pause or make you worry a little. Green lights are, of course, the opposite.
Red flag clients will push boundaries like expanding the scope of work but expecting the cost to stay the same, or delaying payment in an attempt to negotiate a lower price after the work is done despite being happy with the project results. Sometimes it is better to pass on a problematic project; it leaves you open to take on a great one. That's a hard pill to swallow when you are first starting out because you are excited and want to take on as many paying projects as possible. I simply urge you to beware. If something doesn't feel right about a client then it is probably your intuition throwing up a red flag.
Ultimately, it is up to you if you take on the project. Just remember, if you do decide to proceed, get a deposit to start, have a signed contract and make sure it is specific with a detailed deliverables list.
Followthrough Is EverythingPhoto by Josh Hemsley on Unsplash
Last but never least, this one seems like a no-brainer to me but I feel it is essential to call out. Deliver on everything that you say you will do for clients—and do it with a smile! I can't stress how important it is to nurture relationships and build a reputation of being trustworthy, reliable, and awesome to work with. When clients trust you, life just gets easier. They will value your design decisions more easily, they will continue to work with you, and they will recommend you to others that need your services. I promise it is a win-win.