4 Tips For Avoiding Conflict In The Workplace
Sometimes, avoiding conflict in the workplace can be difficult. However, it's extremely doable. Related: How To Deal With Conflict In The Workplace Here's a personal example: While at work one day, I received an instant message from a colleague. It read, “Do you have a minute to chat?” “Of course,” I responded. Instantly, the phone rang. To be honest, I assumed this would be a routine call pertaining to a joint proposal this co-worker and I were collaborating on, and so I was a bit blindsided by what followed. “I came across a post you wrote recently about rolling your eyes in a meeting,” she said. “And I just wanted to ask if you were writing about me.” Awkward silence. The truth is, I did write a post about a meeting where I had behaved uber-immaturely and, yes, she was the voice on the phone. I explained the situation: I was rolling my eyes at the characteristically bureaucratic nature of corporate decision-making and the post was about my mistake and not her. She listened politely, seemed genuinely interested in the root cause of my ire, and we hung up the phone. But here’s the catch: rather than feel defensive or put on the spot, I felt fine. No drama. No hurt feelings. No lingering doubts or suspicions. Now, let’s contrast this to how she could have handled the situation, shall we? Upon reading my post, she could have...
- Silently sulked, but not said a word. (Of course, every time she saw me from that point on she would secretly have negative blog flashbacks.)
- Publicly sulked by trashing me to everyone BUT me.
- Forwarded the post to a few mutual colleagues with colorful commentary such as, “Who does this *$&^ think she is?”