What To Do On A Phone Interview

Recently, I received more than a normal level of questions from my clients about what to do on a telephone interview. How is a phone interview similar or different to an in-person interview? How should I prepare?


What's The Purpose Of A Phone Interview?

If you have asked the same questions, here are the basics to a successful telephone interview.

The Basics

What is the purpose of a telephone interview? A recruiter or HR manager schedules telephone interviews for the sole purpose of deciding who will come in for an in person interview or who will be cut from the hiring process. This is an initial screening of the candidates whose resume made the cut thus far. What is my goal in a telephone interview? Your goal is to build a relationship with the interviewer which brings them to the point of wanting you to come in for a full interview. You will build a relationship and explain why you bring value to the company and position. Find something in common you both have. Explain what excites you about the opportunity at XYZ company. Sell the interviewer. Tell them what strengths you bring to the table that will help XYZ company grow their business. See my article on buying motivators. What is similar in a telephone interview versus an in-person interview? Preparation for the interview, selling yourself, and building connection are the three areas that are similar between the two forms of interviews. How should I prepare? Your preparation is similar to that of an in-person interview. You should still research the company on LinkedIn, Glassdoor, their website, and company press releases. You should know about their business and the challenges or opportunities they are facing in the market. Have key interview questions prepared and ready to answer just as you would for an in-person interview. Be prepared to explain why you are interested in this company, and position, and what sparks you about their company. Have your questions ready to ask as well. Find out what the next steps are in the process to hire for this position. Finally, ask for the in-person meeting! Make a statement such as, “I would love to discuss the XXX (topic you just went over) in person. When can we set up a meeting?” Photo Credit: Shutterstock

If you saw our first video, you might have heard about the awkward situation one of our viewers, Diane submitted. She has recently worked with a co-worker on a group project. When it came time to present the project at a meeting, Diane let her co-worker present. While it went great, the co-worker proceed to take credit for nearly all of Diane's work. Frustrating to say the least!

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In this week's episode of "Well This Happened", we want to know what you would do if your co-worker took credit for the work you did...right in front of your colleagues AND boss!

We want YOU to be the career coach and tell us which one is the RIGHT answer!

Think you know? Vote below, and stay tuned for later this week when we announce the right answer (and why the other ones are wrong).

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In this week's episode of "Well This Happened", we want to know what you would do if witnessed a hiring manager at your organization making fun of a candidate who they had just interviewed who had autism.

We want YOU to be the career coach and tell us which one is the RIGHT answer!

Think you know? Vote below, and stay tuned for later this week when we announce the right answer (and why the other ones are wrong).

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Fortunately, some companies have generous paternity leave policies that give new dads the ability to take time off of work to stay home with their child.

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There are LOTS of questions around resume dos and don'ts. There's so much advice out there that it can be overwhelming to try and figure out what's the correct answer.

During our weekly live Office Hours on YouTube, two of our coaches, Ariella Coombs and J.T. O'Donnell, answer questions live from viewers related to their job search, career success, on the job situations and more.

We complied a simple list of what we find to be the most common questions our coaches get about resumes. We hope you find this helpful.

Let's start with the basics...

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Back in March, we made the hard decision to change our private Facebook group of over 37 THOUSAND members to a fee-based only platform.

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