Instant messaging at work is a powerful communication tool with big pluses and possible minuses. Sending a message is a direct intrusion into a boss or co-worker’s current project, which can be either a helpful and appreciated message, or an unwarranted distraction. Below you’ll see some of the pitfalls and rewards that come along with workplace IMing, and tips to help you excel at quick communication. Begin with the general context to make sure the receiver knows what you are talking about. Though you may know what your message is pertaining to, you need to give enough information in the message so the reader does as well. Explain the project, refer to the earlier email, list the date of the meeting – whatever information is needed to orient the receiver to the topic you are talking about. Also, it's extremely helpful to include a link to whatever you are referring to, when necessary, and use a real example to help explain whatever it is you are messaging about. For example, link to a webpage that shows an example of what it is you want to do or need help with. With a question, make sure to copy and paste the question you are answering or the comment you are responding to. If more than one question has been asked or the question was asked some time ago in the conversation, make sure to be clear. It is also helpful to ask a question that can be answered with yes or no to save on time for both you and the recipient. You should also copy and paste an important conversation to other people or other places. If you discussed something that involves other people, e-mail them a copy of the IM conversation. If the conversation is related to an issue documented on a wiki, forum or project management system, copy and paste the IM into that location as well. Along with that, don’t send out your words in little chunks – write your whole thought out before sending your message to the other person. You should use IM for time sensitive communication. If you do not get a response back after an IM, assume the recipient never saw it. Try again, or try e-mail. Know the preferences of your co-workers, e-mail versus IM versus phone, and make sure to use IM only during standard work hours, unless needed for an emergency. Make sure you turn on archiving so you don’t have to repeat yourself by asking the same question twice. Look up the answer in your logs if you can’t remember. Pidgin is a system that has this helpful capability. Remember to summarize at the end of an involved conversation so the recipient and yourself know what you have solved, what still needs to be done, and are on the same page. By making your messages thorough yet concise, and using IM when appropriate, much more can be accomplished during the work day. JustJobs.com is a job search engine that finds job listings from company career pages, other job boards, newspapers and associations. With one search, they help you find the job with your name on it. Read more » articles by this approved business partner | Click here » if you’re a business Image from minifilm/Shutterstock
January 21, 2022
Some managers can motivate you from the moment they step into a room, while others simply cannot get employees to work for them at their full potential. The real problem stands in the fact that the effective manager does need to have some traits. Failure to have them will lead to failure for the entire company.
The successful business manager needs skills and talent.
Managerial skills can easily be developed as time passes through experience, mentoring, and training. However, when referring to natural talent, this is definitely something that cannot be obtained.
Productive companies will always invest a lot of money in developing and identifying truly effective managers. If this is the type of job that you are after, you should know that the following traits are necessary.
You Must Have Great Leadership Skills
This is one crucial attribute that so many managers actually lack these days.
Most companies will promote those employees that have great individual results. The problem is that a really good salesperson will rarely be a really good manager. The true leader will always be able to inspire trust, delegate responsibility, and provide direction. A manager won't be a "leader" if they cannot perfectly perform these three tasks.
While leadership skills can be gained in time, the innately talented manager will actually be able to gain all that he or she needs to be a true leader in a short period of time. This is something that is a lot more important than what many believe at the moment. Every single successful business manager out there is a leader who takes the team he or she manages and makes it work better, faster, and more effectively.
You Need To Have A Clear Communication Strategy
It is very important for the manager to have really strong communication skills. It is not enough to show that you appreciate your employees. You need to properly highlight what you want from them so that everything can go smoothly.
The effective manager has to be able to properly decipher, understand, and then relate the vision of the organization to the employees so that productivity is maintained. If communication is ineffective, employees will not understand what the manager tells them. This can lead to so many different problems in the future, and such a chain reaction can have a devastating effect on the profit of any company.
If you need help figuring out your communication style at work, take this FREE quiz. It helps you determine your communication style, and how you can use it to your advantage in the workplace.
You Must Have The Ability To Adapt
This is something that makes him/her really effective at the job. If the manager can adapt to the circumstances that are unexpected, the entire team will achieve more success in the future. This also means that a successful manager has the necessary creative thinking skills to find a new solution to any problem that may appear.
You Need To Focus On Developing Your Team
You cannot have employees that remain still when referring to the skills that they have. Any financial blog on the internet will tell you that an effective manager will make sure that employees improve and that they become better at the job that is done.
Developing other people basically involves cultivating talents and then motivating them to channel gained talents towards increasing productivity.
You Have To Build Relationships
It's a shame to see that there are still managers who do not understand the importance of networking. A manager needs to establish good relationships with potential clients and employees. Those employees who feel they are valued will always be more effective and will put in the extra effort that can bring in better results at the end of the day.
When building a relationship with an employee, it is really important that the manager showcases empathy and trust in the ability of the team. This is something that helps everyone enjoy working under the guidance of the specific team leader. Make sure that you know as much as possible about the employees—their strong points, and their weak points.
You Need To Constantly Develop Your Skills
The effective manager is the one who knows the problems that he or she has and constantly works on solving them. Career development is a huge part of career success in this job and in any other job. You need to develop in order to be able to lead employees.
If you remain at the same level, the entire team remains at the same level. That manager that continues to grow will eventually learn how to use the above-mentioned natural talents in order to make the team work flawlessly and even encourage the employees to do the same thing.
The manager who never develops is basically bound to eventually lag behind as he or she cannot adapt to the market. This and adaptability go hand-in-hand. You cannot have one without the other.
Try to improve as much as possible with every single project that you do and always be truthful to yourself about the flaws that you have. Work on them as soon as possible and your team members will see that you put in the effort to change.
It is so much harder to be an effective manager than we think. There is this belief that you can simply learn how to be a great leader in college. This is definitely not the case. Many of the really successful managers from around the world did not have formal training. You need to be sure that you constantly grow. That is, most likely, the most important trait to have if you want to be a great leader.
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This article was originally published at an earlier date.
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