(function() { var cookie = 'rebelmouse_abtests='; cookie += '; Max-Age=0'; document.cookie = cookie + '; Path=/; SameSite=None; Secure'; })();

Feedback V.S. Feedforward

Feedback is defined as the return of information about performance, a process, or an activity. Whether we like to receive it or not, feedback is an essential part of career development. If you don't know how you've been doing, how will you know where you need to improve, grow, and develop? Feedback is a look backward, it's the review of what has been done. Yet, the most important factor in receiving this information is determining what you'll do with it moving forward. Marshall Goldsmith coined the term "feedforward" as an alternative to feedback. This is the process of giving someone suggestions for future improvement. Rather than looking backwards at what they have done in the past. My experience is both are vital aspects of career development. You want to seek input from your manager (or a mentor or a respected colleague) not only on how your performance has been in the past but also get input on improvement suggestions to use in the future.

Start/Stop/Continue

A great way to ensure you get information that touches on both past and future is to use "start/stop/continue" questions. These questions would be posed with regard to your career development. So, relative to where you're looking to grow in your career, ask the following questions: "What should I start doing?", "What should I stop doing?" and "What should I continue doing?" The answers to these questions comprise both a backward look and a forward look at performance and development. For example, if you want to develop better negotiation skills, you'd ask, "What should I start doing that will enable me to improve my negotiation skills?" The feedback part of the response could be, "You haven't yet had enough opportunities to negotiate significant contracts with customers." And, the feedforward part of the response could be, "Why don't you sit in on some negotiation meetings with the vice president of sales and then, as you gain confidence, begin negotiating with customers on larger contracts." Having information about past behavior is really only useful if we are able to use it to continue to excel or, make necessary changes that help us improve and grow. Although we cannot change the past, we can certainly use past information to help change the future. Using these types of questions about your performance and career development allows you to get input in the form of feedback and feedforward. This is essential for you to grow your career.

Related Posts

3 Career Development Tips That Will Get You Ahead Of The Competition How To Create Your Unique Career Plan Photo Credit: Shutterstock
Learn how to land a career you love

One of the greatest struggles in life is finding your passion—the one thing that lights up your soul more than anything else. Society often tells us we should tie our passion to a job, something we can make a career out of and support ourselves on. The reality is that finding your passion and pursuing it is much deeper than that.

SHOW MORE Show less

If the stress of juggling school, work, and family is making life difficult, you are not alone. According to a recent study on college employment, 43% of the nation's full-time college undergraduates and 81% of part-time undergraduates worked while getting a degree. Not surprisingly, time shortage is one of the biggest reasons for students dropping out before completing their degree. So how do you make sure that you stay the course?

SHOW MORE Show less

Whether you're new to LinkedIn or you're a seasoned user, connecting with new people can be a challenge, especially when you're not sure what to write in your LinkedIn invitation. You might be tempted to use the generic "I'd like to add you to my professional network on LinkedIn" template, but beware! By not personalizing your message, you could lose a precious opportunity to network.

SHOW MORE Show less

Latest