It usually takes a lot to get me to change my mind. It’s not that I’m stubborn; I just have to be convinced. And the only way to convince me of anything is by logic and reason. So, when Richard Zeitz, my Manhattan Chamber of Commerce colleague (we are both “Ambassadors” for the Chamber) approached me about his new company, Purzue, he probably did not expect the answer I gave him to his question, “What do you think about video resumes?” We were sitting together at a Chamber event learning about Google+. I dismissed his question out of hand. “A complete waste. I can’t get clients to read resumes; they’re not going to watch videos! And most don’t want to see pictures of candidates because of concerns about discrimination. And no one has the technology to do a keyword search of videos. And who has the hard drive/server space to store them? And who is going to click on a link from a stranger to an unknown website?” He did not let my concerns go unanswered. In fact, he had a concrete response for each and was so convincing that I did something I can’t remember ever doing, agreeing to serve as an unpaid adviser while the company is being setup. (So, for the record, while this is an endorsement of what he is doing, I am not being paid for it. I actually believe in it!) So what were his responses that won me over? On Purzue the foundation of the multimedia resume is a paper resume, in Word and PDF formats, which recruiters and employers will be able to download to their system just as if the candidate had sent it in directly. Recruiters and employers do not have to view videos. They also don’t have to listen to audio files. It’s their choice. Moreover, Purzue is not just an uploading website. Candidate’s paper resumes, videos, audio files, and infographics will be reviewed by Purzue’s team of experts. Before the “multimedia” resume goes live, candidates will be advised as to any necessary changes. If this were not the case, candidates could simply send recruiters and employers Word documents and links to You Tube videos. Recruiters and employers do not need special software to take advantage of the multimedia resumes. As noted, they download the Word and PDF files as they normally would. They use Purzue’s site to search for, view and listen to the multimedia files. None of those files is stored on the recruiters’ or employers’ servers, so no space is required. All they need is a broadband Internet connection. Since everything is viewed on Purzue’s site, there are no concerns about Internet security. If there is a virus, it will be on Purzue’s site, not the recruiter’s or employer’s. But what really impressed me was that, literally with a mouse click, candidates will be able to send their resumes (links to their Purzue multimedia resume) to all recruiters and employers on the Purzue network. One click and eventually the resume will reach thousands. This will free up job seekers from the administrative side of their job search to do what will always be the most important job search activity – networking. All the technology in the world won’t change that! Video resume image from Shutterstock
Public speaking can’t always be avoided in the business world when you’re tapped on the shoulder to give a presentation to your peers or to an important client.
Even in the age of home video conferencing, it’s still very natural to feel like you’d rather do ANYTHING other than turn on that camera, take a deep breath, and feel everyone’s eyes on you…watching.
Ever wonder how actors push through stage fright?
As a trained actor and coach (prior to entering the business world), I’ve learned to not be timid while orating Shakespeare in the spotlight or when hitting those high notes in front of thousands of eyeballs.
Not surprisingly, the same tricks actors use can be applied to public speaking in a business context. Here are some tips from an actor-turned-business-professional on calming your nerves.
Tip #1: Put Yourself In The Audience’s Seats
I always get incredibly nervous right before a singing audition. I’ve found what helps lessen my anxiety is to do as a fellow performer once suggested and put myself in the director’s chair. (The director is typically the person who decides if you are cast in the show).
The director WANTS you to do well! They want you to be the perfect person for the role—able to garner good reviews and box office sales. They want you to do so well that they could even tell everyone else to go home; they’ve found their star.
Plus, no director wants to sit through hours and hours of bad singing auditions…would you?
Likewise with public speaking.
When have you ever found yourself listening to a speaker and wished that they would be boring? Or wanted them to bomb so badly that you get nothing from their talk?
Rather, you probably hope the speaker is so dynamite that you actually forget to take notes because you are so transfixed and inspired by their message.
Know that the audience is on your side and let that encourage you. They want you to do well.
Tip #2: Give ‘Em The Old Razzle-Dazzle
I love to tap dance. Sometimes (ok, quite often), my feet don’t move as quickly as they should and I mess up a step or two…or ten.
A choreographer once taught me that a major part of dancing, and where the audience usually focuses, is all in the face and arms. If you are smiling a 1,000-watt smile and making grand arm gestures, the audience isn’t likely to see that your feet messed up that paradiddle step. (Yes, that’s a real thing!)
Public speaking also follows this rule. The audience can’t tell that you are nervous and feel like you just might pass out.
Bluff it! Put on your smile and stand tall. Walk with purpose and speak with authority, even if you feel unsure of yourself. It can feel weird, but you have to trust me here.
When you act as if you are confident, the audience will assume you are confident. Your body will even convince your brain into believing that you are, in fact, confident!
What if you DO mess up? So what? Keep going! Don’t drop your poise and strong voice, as they are effectively drawing attention away from any insecurities that may come up, just like jazz hands can help cover for missing a step-shuffle-ball-change.
Tip #3: Enter The Clown
Actors have learned that mistakes are bound to happen and sometimes you have to play the fool.
For instance, props or scenery may break or fall unexpectedly during a show. Actors are taught to pretend like it is supposed to happen, and work it into the scene. Or they may quickly remove the wayward item and simply continue on.
I’ve even witnessed actors stumble and fall onstage, then make a comment about what a klutz they are (in character, of course!) and continue on like it was scripted that way.
Let’s say during your speech you trip up on some words unexpectedly. Work it into the presentation as if you meant for it to happen. For example: “The biggest finanbial chamanges…a-hem, well those lesser-known things…as well as the biggest financial challenges we face are…”
Call yourself out and you get an on-the-spot joke to lighten the mood—and the audience loves you for it.
Or let’s say you knock over your glass of water while speaking. That’s the perfect time to make a crack about how uncoordinated you are and why you never made the basketball team. (*Rimshot please!*)
Tip #4: “Once Again From The Top, Ah-5-6-7-8!”
Actors spend hours, days…weeks! memorizing their lines to be “word perfect” right down to the smallest pause. They get every tilt of the head, every gesture, and every single word into muscle memory.
When opening night comes, no matter how much their stomach is turning over like they’re on a cruise ship in a hurricane, they can effectively put themselves on autopilot and get through the show without a hitch.
Now, with this tip, I would NEVER recommend that you, as a public speaker, go to the extremes actors do.
Why? Memorizing isn’t necessary for public speaking. In fact, I strongly suggest you don’t memorize, as you risk coming off as “fake.”
Rehearsing on the other hand is a must!
Rehearse in front of a mirror…while shopping for groceries…in front of a friend. Video or audio record yourself and play it back.
If possible, practice in the actual space where you will be speaking (yes, even if it’s in your home office) to get a feel for it so that it doesn’t disorient you on the big day.
Your goal is to know your main points and examples while allowing yourself to improvise here and there with different words and phrases to keep it fresh.
If you try to memorize and you forget a sentence while speaking, it has the tendency to really trip you up unless you’re a seasoned pro. However, if you practice experimenting with different ways of saying things, you’re building your quick-thinking prowess and ability to handle the unexpected while in the spotlight.
Notes are, of course, perfectly acceptable, but you don’t want to stay buried in your notes resulting in never making eye contact with the audience (or webcam).
Another no-no is clearly reading from a script while on a video conference. Reading a script is one of the best ways to disengage the audience unless you are very good at making it sound conversational…a tough skill to master.
Instead, know your speech so well that glancing at the first few words on a notecard will propel you into that part of the speech, without having to constantly refer to your notes.
Remember that public speaking is one fear that, with a little practice and the right mindset, can be overcome. Who knows, you may start to crave the spotlight so much that I’ll see you at the next audition!