Communication in the workplace can take many forms, so you’ll need to determine what the accepted norms are for your employer. For example, some teams have weekly meetings to check on everyone’s progress and chat about any issues that have come up during the prior week. Some teams work remotely and only communicate via email and phone. That's why it's important to have good communication skills - especially as a young professional. RELATED: Need some career advice? Watch these tutorials! Whatever type of communication you are using, make sure you are participating in the discussion, asking questions where necessary and providing responses when asked. No matter what, make sure your communication is professional in its tone. What you say is a huge reflection on you, so make sure you think before you speak. No one expects you to know all the answers, so freely admit if you’re not sure about something and offer to get back to the person once you have more information. If you’re able to establish credibility early in your career, you will have a much easier time going forward. Tell the truth and be sincere. You will quickly earn your co-workers’ and managers’ trust if you exhibit these qualities. In many workplaces and career fields, there is an expectation you will work with other people on projects during the course of your employment. It’s sometimes tough to get along with varying personalities and that is precisely why clear communication is so important. Take time to listen to other people’s points of view. You may not always agree, but it’s likely you can learn something new by being open to other perspectives. As a young professional, you will be expected to communicate with co-workers, your manager, and possibly more senior leaders within the organization. Many colleges require public speaking courses and a basic introductory communications class to better prepare students for the workplace, but sometimes this isn’t quite enough. If you need help finding your voice and speaking in front of others, practice does help. There are also organizations like Toastmasters International that coach professionals in their presentation abilities. Also, remember that a big part of communication is receiving a message. Young professionals need to be open to receiving direction and feedback from co-workers and managers within the organization. Most seasoned professionals can tell you they have been on the receiving end of criticism at some point in their careers. Listen to the feedback and then take action to improve upon whatever was cited in the discussion as an area for improvement. No one is perfect, so don’t expect to know everything. Take initiative to correct the issue going forward and learn from the experience. This post was originally published at an earlier date.
Thanksgiving is just around the corner and I am reminded how grateful I am, not only for the people around me but that I have the opportunity to run my own business. One of the benefits of running a small business is that it gives me the ability to donate to causes that matter to me, and find ways to help build community, and show others the benefits of charitable giving.
Good KarmaPhoto by Brooke Cagle on Unsplash
Giving back. It's just a good thing to do. Seems simple enough, maybe too simple, but if your business is in a place where it can give back in a meaningful way, I highly suggest it. A study from the Cleveland Clinic on giving found some surprising health benefits that include lower blood pressure, less depression, lower stress, increased self-esteem, and overall greater happiness. Who wouldn't want all of that?
Great ExpectationsPhoto by Joel Muniz on Unsplash
Millennials make up the largest generation in the labor force and will grow to 73 million strong in the US by 2025. With that clout comes expectations and buying power, but we will get to that in a moment. If you want to attract (and keep) top talent, they need to feel that they are working for more than just a business. They want to know they are making a positive social impact. According to a recent study, six out of ten millennials say that a "sense of purpose is part of the reason they chose to work for their current employer." Employees respect companies that are trying to bring positive changes. It makes employees feel good and increases their emotional attachment to their employer. So, if you want to hire better talent that is happier, more productive, and stays with the company longer—you might need a giving strategy.
Bad Reputation?Photo by Blake Wisz on Unsplash
Before you make a purchase, do you read the reviews? I know I do. So, having a good reputation in business works the same way. People want to do business with "good" companies. Your brand is only as good as people perceive it to be. Charitable giving is an easy way to let the world know what you care about and that you are willing to put skin in the game to make a change for the better. A 2018 study found 88% of Americans say they would buy products from a company leading with purpose. Add that to the fact that millennials now have disposable income and massive buying power. People, especially millennials, care about what they support with their money. Brand loyalty is harder to come by these days but, it can be won through impactful purchasing when you build a relationship with your customers. Champion a cause that people care about and there is a pretty good chance your giving efforts can generate both revenue and goodwill.
Tax DeductionsPhoto by Jon Tyson on Unsplash
This one is pretty straightforward. As a small business owner, I hear a collective "Yes please!" when it comes to tax deductions. Typically an LLC can deduct up to 50% of adjusted gross income, but be sure to consult your tax professional regarding your specific situation and the organization you choose to donate to.
Give StrategicallyPhoto by Nathan Lemon on Unsplash
Most businesses get requests for donations to various charities pretty regularly. This kind of piecemeal giving is fine, but will probably never be more than one-directional. To truly maximize your efforts, you need to be strategic in how you give.
Finding a cause that will align with your company values or goals is a great place to start. Cisco is a good example of strategic giving on a large scale. Cisco created a free educational program to train high school students to be computer network administrators. This did two things: it gave job opportunities to high school graduates and helped the company alleviate a potential growth constraint.
For small businesses, and smaller budgets, it might require a bit more work to find strategic charitable alignment but it is worth taking the time to do. And the beauty of aligning your giving with your brand is that you can decide to do whatever you want—start your own foundation, simply give to a nonprofit, or even volunteer your time. The possibilities are practically endless.
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When you hate your job, there's usually one main reason why. I've been a career coach for 20 years and I can tell you that every time I work with someone, the reason is the same.
You all might think you have different reasons, but there is one singular reason why you hate your job. And that's because it is not leveraging your workplace persona.
What's Your Workplace Persona?
Your workplace persona is the way that you like to contribute. It's how you do tasks. It tells you what type of work makes you feel satisfied. When we feel satisfied with work, we feel like we're creating value the way we want to create value. When you hate a job, it is because the work that you're doing does not feel effective, does not feel valuable. It feels like it's wasting your talents.
If you currently feel like this about your job, that's okay. This is something school never taught us. They told us to just get a job and climb the ladder, and you'll eventually figure it out—which was a bunch of B.S. I have worked with over a hundred thousand people on a tool called the "Career Decoder." That's right. Over a hundred thousand people have taken our free 20-question quiz since 2015.
This Career Decoder Quiz tells you what your preferred workplace personas are. There are eight workplace personas. After you take the quiz, you'll see what percentage of each persona you are. Your top personas will tell you how you like to create value and which jobs/careers would be the best fit for you. A huge lightbulb will go off because you're going to finally understand the type of work you would like to do and why you might like one job, but your best friend, sister, or significant other would hate it.
We're all different human beings. We all create value in different ways. But they never taught us this in school, and I think they didn't teach us because it's too powerful. Once you understand this about yourself, you never have to go back. You can then really dial in and develop a plan to find a job and build a career that makes you feel satisfied.
Take My Career Decoder Quiz To Find Out Your Workplace Persona!
We have a crisis of purpose going on right now in this pandemic. Millions of people are leaving their jobs because they are sick and tired of doing work that doesn't play to their workplace personas. This is at the heart of the "Great Resignation." So, if you want to learn about the eight workplace personas, if you want to find out how you like to create value, take my FREE Career Decoder Quiz today!
It's going to blow your mind when you start to understand this stuff about yourself. A two-minute quiz is going to change your life. I guarantee it.
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Well, don't. There's no need to be intimidated or frustrated when deciding what to wear even though it seems overwhelming. Skinny jeans or straight leg? Front tuck or no tuck? Sweater vest or cardigan? What do you choose?
I will make it simple.
How To Choose What To Wear This Fall
First, think about what attracts your eye; maybe purple is your favorite color or you like dresses because it's one piece versus two. Regardless, you should start by picking things that you like because if you don't it will sit in your closet.
Once you've found clothes that you like, you can start looking at trends that you can incorporate into your current wardrobe. All trends are not created equal. Sports bras were a big trend this year which is fine for a 15-year-old girl but not for anyone older than that (yours truly). I use the phrase "just because you can, doesn't mean you should." Remember that designers create style for everyone, so your job is to look at trends and decide what's for you. You should consider your body type, skin tone, age, and lifestyle. That is a whole other article.
The good news is that many trends carry forward from one season to the next. Yeah! So, there are probably pieces you already own that are still fashionable. So, how do you start? Like anything else nowadays, search online. If you're a new mom and getting back into your regular size clothes that you haven't worn in a year, search "new mom style" or "fall trends for new moms." I guarantee you'll have a lot of posts to choose from. I suggest finding websites, stylists, magazines, and professionals in the industry that you resonate with and follow them on social media. I am taking this opportunity to plug myself. Find me on Facebook at Cbstyle and Instagram at Carla Hammack. You'll start seeing patterns in what they suggest, and then you'll get a feel for what you should try.
Have fun! Head to the stores with a full stomach (don't shop on an empty stomach—DISASTER!) and a hydrating drink and take your time. Look around for things that interest you and then take a few pieces into the dressing room. And please let a styling associate help you. That's what we're here to do. They are not asking for your first born, just what type of jeans you want. And if you don't know, tell them that. They can then pull the right items for you and give you proper feedback. We also give tips and tricks to make clothes look better and more comfortable. You can then establish a relationship with helpful associates and they become part of your glam squad! They'll find things for you, call you about pieces you need, and let you know when an item goes on sale. Once you work with your glam squad, you'll start figuring things out on your own. As a personal stylist, I like to suggest trends that are easy to wear, flattering on most body types, versatile, and sensible (no sports bras for 53-year-old ladies).
3 Fashion Trends For Fall 2021
For fall 2021, I like three trends for women: blush pink, faux leather, and dark florals. Blush pink is soft, feminine, and looks great with neutrals like black, brown and navy. If it's a color that doesn't look good against your skin, use it in accessories like a belt or handbag.
As an animal lover, I will suggest faux leather. I've been buying vegan leather which I love. It has all the same qualities as animal leather, but I sleep much better at night. Wear leather as a jacket or paneled on
leggings or a tunic. It looks rich and luxurious. You can make it look edgy by wearing it as a moto jacket or a bomber.
Dark florals are so whimsical and romantic. They can soften a suit or professional look or wear with jeans or on a dress for a formal event. If you have a small frame and don't want a floral pattern to overwhelm you, wear a small print paired with a solid color. Florals offer a hint of boho (short for bohemian) style, which is soft and simple.
These fall trends are easy to find, update your wardrobe quickly, and can be quite affordable. Now that you've mastered clothes, visit my video on YouTube for fall accessory trends. Stay stylish!
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$37 billion is wasted in ads that fail to engage target audiences every year. Do you want to continue wasting money attracting consumers who aren't interested in your products?
It sounds simple but defining your target audience is one of the most difficult, important, and overlooked aspects of your branding strategy. Here are six steps that will help you better identify who your target audience is.
Listen To The Article
What Is A Target Audience?
A target audience is an ideal customer who wants to purchase your product or service. Targeting a specific audience does not mean that you are excluding customers who do not fit your criteria. Instead, it allows you to focus your dollars and message on the right people who are most likely to buy from you. This is the most effective way to reach your audience while maximizing your spending. When you market to a highly specific target audience, you can solidify your brand voice and develop messaging that resonates with them.
Create A Buyer Persona
Creating a buyer persona allows you to drill down into the specific segments that make up your target audience. This is especially helpful when you have products that appeal to a broad consumer base.
A buyer persona is a fact-based representation of the person who will purchase your products or services. Keep in mind that the buyer persona is not necessarily the person who will use your product or service; it is the person who makes the decision to purchase. A target audience defines a group of customers whereas a buyer persona hones in on a specific member of that group.Buyer personas include name, photo, demographics, brief description, frustrations, goals, motivations, and behaviors. Your buyer personas will guide everything from product development to sales to marketing. You can download various buyer persona templates here or you can use Hubspot persona creator tool.
Analyze Existing Customers
One way to identify your target audience is to look at your existing customers. You can gain this insight through the following:
- Social media analytics
- Consumer surveys
- Interview customers: existing, past, prospects, ideal
- Analyze customer feedback: forums, communities, reviews
- Google Analytics
- Company website analytics: Alexa's Site Overview Tool is a great resource
- Interview sales team
- Business data: CRM, POS, etc.
- Advertising accounts
- Alexa's Audience Interest Tool: Finds topics your audience cares about
The more precise you can be, the more effective your marketing efforts will be. Research can help build a real-life picture of your market: who, what, where, how. Here are ways to gather research:
Public Resources: Start here since a great deal of information can be found and sometimes you can get free access. Here are a number of public resources to consider.
- Bureau of Labor and Statistics: Measures labor market activity, working conditions, price changes, and productivity in the U.S.
- U.S. Chamber of Commerce: Offer networking, expert business intelligence, legal assistance, trade missions, market research project
- Explore Census Data: Data about the nation's people and economy
- Google Analytics: Tracks website activity
- Mintel Reports: In-depth market analysis and consumer opinions
- Passport: Provides data and insights on industries, economies, and consumers worldwide
- RKMA Publications: Provide various consumer-related market info (i.e. market forecasts, sector trends & statistics, etc.)
- Simmons Insights: Provides access to actionable consumer insights
- Simply Analytics: Creates interactive maps, charts, and reports
- Social Explorer: Provides easy access to demographic information about the U.S.
- Statista: Database that contains international statistics, facts, and market data
- IBISWorld USA: Insights & analysis on thousands of global industries (i.e. research, reports, statistics, etc.)
- Data USA: Explore map, compare and download U.S. data
- Pew Research: Information on social issues, public opinion, and demographic trends shaping the U.S. and world
Original Research: While this option can be expensive, don't write it off even if you have a limited budget. More and more these options are becoming affordable with cultural and digital changes.
- Focus groups
- User testing
- Case studies
- Telephone interview
- Online surveys
Understanding your competitors is one of the most important things you can do. It will tell you exactly what you are up against and what tactics to take on to compete. Some things to look at:
- How many businesses have comparable offerings to you?
- What are their market segmentation strategies?
- Who are they targeting?
- What reach do they have?
- What is their pricing structure?
- What is their media spending?
Know Who Your Audience Isn’t
There will definitely be consumers who will fall close to your target audience. However, it will be important to identify those who don't deserve your time and attention. If you are targeting men 35-45, then you are not targeting men under 35 and over 45. This is important to ensure that your marketing team doesn't allocate dollars to audiences that will not yield a return.
As you gather more data and interact with customers, you'll want to reevaluate your target audience and buyer personas periodically (i.e. during annual planning) and refine accordingly. It's important to ensure your ideal customer is staying current as the market shifts and evolves.
When you invest time to clearly define your target audience and know them well, they'll buy your product or service because they will see the value in what you're offering. And your marketing dollars will be spent on those who will most likely buy and engage with your product. Start building your brand leadership today. You've got this!
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