Phone interviews are really phone screens. Employers are looking for reasons to cut you from the list of people they're interested in (because it cuts time and expense from their interviewing process). Related: 6 Tips To Ace Your Phone Interview No matter what career field you're in, there are several common phone interview questions employers like to ask to get a feel for you as a candidate. Answer these well and you'll set yourself apart and have a much greater chance of making it through this hurdle and into a face-to-face interview.
We get it. Looking for work can be scary, especially if you’ve been at it for a long time and haven’t gotten any results.
Understanding which fears are getting in the way and how to overcome them will make all the difference. Sometimes you might not be aware of which obstacle is getting in the way of your goals. If you want to overcome these fears once and for all, we invite you to join us!
In this training, you’ll learn how to:
- Utilize strategies for coping with your job search fears
- Be confident in your job search—from writing your resume to networking
- Face your fears and move forward
Join our CEO, J.T. O'Donnell, and Director of Training Development & Coaching, Christina Burgio, for this live event on Wednesday, October 5th at 12 pm ET.
CAN'T ATTEND LIVE? That's okay. You'll have access to the recording and the workbook after the session!
If you read my article from last week, I talked about COVID-19 career PTSD. There are so many people who are stuck in their careers right now and can't figure out what to do next. I know from 20 years of career coaching that the answer lies in figuring out whether you need a job, a career, or a calling.
The Difference Between A Job, A Career, And A Calling
@j.t.odonnell Do you need a JOB, CAREER or CALLING right now???? @j.t.odonnell #careers#jobs#jobtok#careertok#tiktok#howto#dreamjob#workitdaily♬ original sound - J.T. O'Donnell
A job is something that just pays the bills. It's serving a singular purpose. You don't feel any identity tied to it. A really great example of people who work jobs would be Olympic athletes. A lot of them will work at places like Home Depot because they can just go in and do the job. A job like that has flexible hours, which is perfect for them because their main pursuit is becoming an Olympic athlete. Or maybe you've got something going on with family right now that's way more important than feeling connected to the work that you do. Whatever the reason, you just need a job where you can punch in and collect a paycheck.
Then there's a career. I would say the majority of people fall into this category. These are people who want work to be meaningful to them. We've seen a big shift in this as a result of the pandemic. People are becoming purpose-driven professionals who don't just want to do a job. They want the work that they do to have some sort of impact or meaning or at least make them feel satisfied. Careers support intrinsic motivation, meaning you do the work because of the connection that you feel to it, whether it's the connection to the work itself or maybe to the organization and what they do. And that becomes very important for satisfaction. We have to do work that works for us. So when you know you want a career, you have to pursue it differently. You have to become a job shopper. That's how you'll find the right career for you.
The last category is a calling. Very few people fall into this type of work. This is when what you do becomes a large part of your identity. Finding a calling happens when people get super passionate about solving a problem, alleviating a pain, and creating more happiness. I have a calling. I left corporate America 20 years ago because I got very frustrated about the fact that the people that we were recruiting that we weren't able to place could have secured better jobs if they had received coaching. So I became a career coach, and for the last 20 years, I've been trying to disrupt that industry and build an online platform for people. It's come at a sacrifice. I've traded out a lot of hobbies and recreation to put toward work. Also, financially, this isn't overly lucrative. But I'm doing it because it makes a difference. And that's important to me. That's a calling. It's not for everyone, but it might be for you.
So which one do you need right now? A job, a career, or a calling?
Need more help finding a job, career, or calling?
I'd love it if you signed up for Work It Daily's Event Subscription! I look forward to answering all of your career questions in our next live event!
Why Does Taking Good Notes Matter?
I graduated college and graduate school many years ago. I took notes like crazy when I was in school, and they were my own cryptic code of the subject at hand. I thought I was “done” with this style of capturing information.
To this day, I keep a notebook within arms reach of me at work. Each meeting, phone conversation, and even some personal conversations get recorded in my notebook. Much of the time, I capture brief elements or tasks from a discussion. Other times, I have long volumes of knowledge written on the page. In my desk are many years of notebooks filled with these tidbits of past conversations.
School’s out, so why do I keep doing this?
My Memory Is Not What It Used To Be…
Let’s face facts. As I age, my memory declines. With stress, I forget many things discussed during a work day. Do I remember what I ate last week? I do not always remember what I had for breakfast this morning. Life throws so much information in our direction, how can we remember everything?
Write it down. Transfer the information from the short term to the long term. Allow pen and paper to serve as your memory.
I will misquote this… during an interview, Albert Einstein was asked for his phone number. He rose from his seat, opened a phone book, and pointed to his number. When asked why the smartest man in the world did not know his own phone number, the physicist answered, "Why would I remember something trivial when it is written down?"
Use note-taking for your long-term memory support. If it is written down, the information can be referenced at any time with minimal need for recollection.
My Notes Have Saved My Behind More Times Than I Can Count!
Ever disagree with a customer on something said in a meeting? Did your boss recall a conversation differently than you? Do colleagues neglect to follow through on a task agreed upon? Do you get into disputes over dates, times, and actions from a meeting?
Remember the old notebooks? Just last week, I found meeting minutes from a discussion nearly two years ago, and I was able to show attendance at the meeting and a skeleton of the discussion. My customer denied being present, changed the terms of our agreement, and challenged me on the validity of our claim. Looking in the notebook, I showed he was present and agreed to bullet points in the conversation. We still needed to find a consensus between our perspectives; however, I was able to begin at a basic agreement the discussion had taken place.
Because my memory was not clear, and my customer’s memory was not either, my notes clarified our position. Dates, facts, attendance, and action items were stored for my retrieval.
Does Media Matter? (Written vs. Electronic)
For me, the answer is yes. I am a visual learner first and a tactile learner second. I need to have the physical motion of writing to help me reinforce a concept, capture knowledge, or learn a skill. Seeing it and making it real works well for me.
I have often wondered about the tablets which capture handwriting, and I have yet to make the jump. As a former PalmPilot user, I learned quickly that electronic capture did not work for me. Taking typed notes is a challenge as a self-taught typist. When I am creating the idea in my head, I can type very well. When I am transposing someone else’s thoughts, I am much slower than writing.
Use what works best for your learning style. The media only matters if it helps with comprehension. Auditory learners may record everything in their phone’s voice memos. Visual learners may benefit from a tablet to doodle their conclusions. Tactile people may prefer pen to paper like me. Use many techniques. Simply take the notes!
Tips And Tricks For Business Notes
Here are a few things which work for me. I suggest you try them and manipulate the ideas to fit your needs. Use these as my guidelines to help shape your own unique system.
- Date everything. Always put a date (and time) in the header. This date will help you index when searching for information.
- For meetings, record attendees. Make sure you capture as many of the participants in the conversation as possible. For accountability, know who was present.
- Title the subject. Identify specifically what was discussed in the conversation. Again, this habit defines the context and helps find the subject when searching.
- Use a symbol to designate actions needed. I “star” everything which is an actionable item for me. I can review my notes and easily find these tasks in the margin. Use something memorable to you—circle the task, highlight it, make it stand out on the page!
- Do not use full sentences. Use shorthand to help with speed.
- Do not capture EVERY SINGLE WORD. Focus on key points and elaborate as needed.
- Use a notebook or a single file for notes. Two dozen Post-it ® notes on your desk or 15 sheets of paper are ineffective. Limit the notes to a single source for archive. Multiple sources will increase the chaos!
Is This Note-Taking All Common Sense?
Professionals take a lot of training, spend years in school, or develop their expertise over many years of effort. I would like to believe this information is common sense everyone should know.
In my observations, many professionals do not have this skill nor prepare for it. Too many people walk into meetings with nothing in hand. Some bring phones and text or surf while meetings occur. Others grab the Post-it ® notes and decorate their desks with the colorful squares.
We all learn differently and have unique styles. My comments in this article reflect how I need to work, and I merely recommend ideas that have worked for me. Sometimes simply reading about another’s successful actions is enough to spark new behavior in yourself. My goal is to share my ideas to help someone struggling to make a modest improvement in their effectiveness.
If one person walks away with a general idea of how to improve their memory at work (or home), my message is well received. For others, they may not see value in my note-taking message. For those who took the time to read, I can only hope my recommendation will help you be more effective and efficient in recalling details. My note-taking has certainly helped me over time, and I hope it may be able to help you as well.
Thanks for reading, and make a note!