Solving The Retention Puzzle (Part 2)
December 09, 2014
In Part one of this series, a theme was established. First, it acknowledged that retaining top performer's in today's competitive environment remains a puzzle for many organizations. Second, I postulated a formula for some of the “known" elements. The formula suggests that each of this factors can contribute to the success – or failure – of a retention strategy. Successful Retention = f (Objective Expectations, Compensation, Training, Recognition, Feedback, Organizational Culture, and…) The objective expectations component (presented in Part one) is best summarized by the key first element identified by Marcus Buckingham and Curt Coffman in First, Break All the Rules:“Do I know what's expected of me?"