3 Hottest Trends For Attracting Better Talent In 2018

About Your Presenter

J.T. O'Donnell is the founder and CEO of Work It Daily. She has 18+ years of experience in the development of professional HR tools and resources. She's been featured in several publications including Inc. Magazine, Fast Company, The New York Times, and more.


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Woman in call center talks to a customer on the phone
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During the pandemic, organizations had to interact with their customers digitally. Contact centers provided the company’s “human face.”

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