It's very important to get the best work performance possible from your employees. But do your employees remember to pack their hearts when they're packing their lunches? Are they merely going through the motions at work? Feigning “connection to the work" while in reality spending more energy avoiding trouble versus willingly contributing their personal-best? As the leader or manager, how do you create “meaning" at work? Have you heard the story about the custodian in a large federal complex in the suburbs of Houston? He was going about his duties one day when a group of “suits" entered the building where he was working. One of the executives asked the custodian, “So, what do you do here?" The worker smiled and replied genuinely, “I help put a man on the moon." The VIPs were heading into a meeting with NASA officials that day and happened to run into this dedicated gentleman who truly “got it" — he fully understood his role. It wasn't simply about cleaning toilets and mopping the floors. His work had true meaning. Because he was faithfully on the job every day, he helped create a spotless, VIP-visit-worthy space where other employees and visitors could enter and concentrate on their work at hand… putting a man on the moon.
January 09, 2013