Managers in many organizations find managing the performance of their subordinates a challenge. "Performance management" remains one of the most debated, criticized, and controversial topics in management. In many cases, managers are making serious errors by misdiagnosing the problem and, as a result, and not solving it. Related: Hiring Problem: The Lack Of Specificity In The Hiring Process One simple way of improving diagnosis -- and identifying better solutions -- is to focus on the employee's attitude (motivation?) and knowledge of the job. It’s based on two simple questions:
- Does the employee know how to do the job?
- Does the employee want to do the job well?