A good friend recently reached out to me regarding a problem he was having at work. Let's call him Bill. Bill was part of a project team that was working on a hot new service the company he works for wants to create for their existing customers. He was chosen to be on the team because he manages the billing for the company. So, the project leader thought it might be good to have someone from accounting on the team as a way to make sure that whatever they came up with, the department knew what and why they charged for the service the way they did. Sounded like a great reason and a smart project leader to me, but then Bill explained the problem...
“At the first team meeting, I was nervous and didn't want to say anything stupid. It's the first time I've been invited to work on one of these teams for the company and I've been working there three years. So, I just listened carefully and took notes. The rest of the team was talking widely and brainstorming ideas. It was almost too hard to keep up. At the end of the session, the project leader looked at me and said, “Bill, do you have any thoughts you want to share?" I did have some things going through my mind - mostly, a lot of clarification questions about the project, but I decided to hold off for the time being and I just said, “No." Well, since then I've found out there are have been several impromptu team meetings that I wasn't invited to. Instead, I just get an email afterwards recapping what was discussed at the meeting and the next steps they are taking. It's like I'm invisible." As soon as he was finished, I told Bill that he had made “Communication Sin #1" - and he needed to fix it fast.
Communication Sin #1 - Failure to Communicate Your Value
When Bill passed on the opportunity to speak in that first team meeting, he basically said to his teammates, “I have no reason for being here." It was as if he admitted to the rest of the team that he was out of his league and had nothing of value to contribute. Now, we know that's not true. In fact, Bill's mind was swirling with questions he wanted answers - a clear sign that his experience was telling him there were things that needed to be defined. Yet, out of fear of appearing stupid, he didn't ask them. And that, my friends, actually made him look worse!
The Right Approach: Articulate Your Concerns & Buy Time
I can appreciate why Bill didn't want to pellet the group with his questions. I actually think he was wise not to. BUT, he should have let the group know that his silence in the meeting was by no means an indicator of him not having anything to contribute. Instead, he should have used that to his advantage by saying, “I actually have a lot of thoughts and questions swirling in my head right now as it relates to how you can price this product and invoice them effectively. What I'd like to do is take some time to write them out and send them to the team by email. That way, we can wrap this meeting up and keep things moving forward." This simple statement would have given Bill the chance to explain his thoughtful nature and buy him some time so he could process his thoughts and then share them with the team in a way he felt comfortable doing. My suggestion for fixing the current problem was simple: Go to the project manager with a list of thoughts and suggestions and ask for permission to discuss them with the team at the next meeting. This would give Bill a chance to prepare and would force the project manager to include him in the next meeting. From there, Bill could re-establish his role on the team and start to engage them as a way to prove his value.
FACT: Your Interaction Style Impacts Your Career Success
One of the reasons Bill struggled in this situation is that he has a Contemplator Interaction Style. This style tends to be more reserved in their workplace communications. The style is know for being calming and patient, but it also can be mis-perceived as aloof or unaware. Interaction Styles are at the root of all Communication Sins made today. (You can take this test to see what style you are.) In Bill's case, his style hurt his credibility with his peers. There are several other Communication Sins that I see happen regularly in the workplace - all of which can hurt your career. In the coming weeks, I'll be writing about the four Communication Sins and how they impact you professionally.
Don't Be a Communication Sinner - Learn to Interact Like a Pro!
When it comes to communication, you can't afford not to improve your skills in today's competitive workplace. Take our ISAT Quiz and learn how to leverage your Interaction Style--so you can get the respect you want and deserve!
Are you terrified of screwing up a job interview? Does the thought of writing a cover letter horrify you? Are you scared to network with others? What do you even say, anyway? If you're struggling to overcome your job search fears, this live event is for you.
We get it. Looking for work can be scary, especially if you’ve been at it for a long time and haven’t gotten any results.
Understanding which fears are getting in the way and how to overcome them will make all the difference. Sometimes you might not be aware of which obstacle is getting in the way of your goals. If you want to overcome these fears once and for all, we invite you to join us!
In this training, you’ll learn how to:
Utilize strategies for coping with your job search fears
Be confident in your job search—from writing your resume to networking
Face your fears and move forward
Join our CEO, J.T. O'Donnell, and Director of Training Development & Coaching, Christina Burgio, for this live event on Wednesday, October 5th at 12 pm ET.
CAN'T ATTEND LIVE? That's okay. You'll have access to the recording and the workbook after the session!
Look, I'm just going to say it. Not everybody should work for themselves. Right now, there's this huge craze about working independently, being self-employed, being your own boss. So much of this came out of the pandemic because people realized they wanted to have control over their careers and not be at the mercy of their employers' needs. But if you're looking to take control of your career, becoming self-employed is not always the best solution.
Still, there are many benefits to being self-employed. Let's take a look at those benefits before I dive into how you can take control of your career without having to quit your job and take on self-employment.
Benefits Of Being Self-Employed
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Self-employment isn't for everyone, but if it's right for you, you'll likely reap these benefits:
Independence - No boss, no problem! As a freelancer or independent contractor, you won't have to answer to anybody but yourself and your customers.
Control - Being self-employed is a great way to regain control of your career. You get to control your pay rates/salary, the jobs/projects you work on, and when you sit down at the computer and get the work done.
Flexibility - Life is unpredictable. If work-life balance and flexibility are important to you, you'll likely enjoy one of the best benefits of being self-employed: having the ability to structure your workday how you want to.
Satisfaction - When you're a freelancer or independent contractor, you can pick and choose which jobs you take, eliminating the work you don't find inspiring or meaningful so you can focus on the work that does inspire you and align with your passions.
Freedom - You're free from the "golden handcuffs" that have held you hostage in your career up to this point.
As you can see, there are many benefits of being self-employed. Self-employment has a lot to offer professionals who are self-disciplined, responsible, good at time management, and self-motivated. If this sounds like you, and you're willing to give up traditional employment for the chance to be more in control of your career, why not give self-employment a try?
The decision to embark on self-employment is not always that easy...
Working For Yourself Gives You More Control (But Is That Right For You?)
Twenty years ago, it was all about getting a corporate job. You didn't hear a lot about entrepreneurship back then, but nowadays everyone is talking about it. It almost feels like if you aren't self-employed or own your own business, or if you don't at least have the desire to do those things, there's something wrong with you.
Not true.
A lot of people were not built for self-employment. But they also don't want to go back to the traditional work environment where the employer is at the top and they're at the bottom wearing golden handcuffs and feeling like they have no control over their career or future. And I get that. I think that's why 40 million people quit their jobs in 2021—because they're frustrated. But not all of those 40 million people should be their own boss.
So, what do you do?
You Can Take Control Of Your Career Without Becoming Self-Employed
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Well, for the last 20 years, I have been teaching people how to become "Workplace Renegades." A Workplace Renegade is an anti-employer. They're about empowering themselves so that they can build a decent relationship with their employer. They want to work with the employer, not for them. They want trust and respect. They want to attract the opportunities that are best for them. And it still means working a full-time job with benefits—that structure that a lot of people need. In return, you're giving the employer what they need.
But you need to understand one thing...
There are seven rules to becoming a Workplace Renegade that will enable you to get a full-time job that gives you the trust and respect you want and deserve so that you don't have to become self-employed to have control over your career.
How To Become A Workplace Renegade & Take Control Of Your Career
How to awaken your inner Workplace Renegade so you can finally find the career success you want and deserve
Buy the book and start awakening your inner Workplace Renegade today!
I promise you the seven new rules will change your mindset completely so that you can get those jobs that you want and deserve and finally take control of your career—without having to become self-employed.
P.S. If you're serious about taking control of your career, I'd love it if you signed up for Work It Daily's Event Subscription! I look forward to answering all of your career questions in our next live event!
Every hiring manager looks for different skills in the job candidates they're hoping to hire. Not only are job candidates being evaluated on the hard skills they possess; they're also being evaluated on their soft skills—the skills that don't belong on a resume but can be identified during a job interview. It's these soft skills that separate the good employees from the great ones. Executives, managers, and other leaders within an organization keep this in mind when interviewing job candidates and reviewing the performance of current employees.
We recently asked our leading executives what's the number one skill they need to see in every employee who works for them.
Here are their responses...
John Schembari, Senior Education Executive
Growth mindset. We live in a world of constant change. Even the best-laid plans are often shifted due to unexpected circumstances. For example. educators had no choice but to switch to teaching remotely during the pandemic. There was no time to become comfortable with the technology first—we had to dive in! To remain profitable, many companies also need to reconfigure services and/or products from time to time and the most successful employees are those who are always open to learning new things. One can teach skills—the core competencies needed to do a job in many cases. However, it is not as easy to get inside someone's head and affect an employee's will unless one is able to tap into that employee's intrinsic motivations. When a growth mindset is already present, this makes any change—even difficult ones—just a tad easier to implement.
John Schembari is a current K-12 teacher/school leader academic improvement coach and former school building and district administrator. He loves to draw, travel, swing dance, and read nonfiction.
John Cox, Advertising & Marketing Executive
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Curiosity is one of the top things I need out of each of my team members.
That is, they must possess an acknowledgment of the fact that no one of us knows everything and they must be curious in proactively seeking out new knowledge to add to their personal toolboxes.
In my team’s work on brand development and activation, and more specifically, digital marketing, it especially holds true that the industry, best practices, and tools used are ever changing and evolving. Maybe that involves consuming the latest books, blogs, podcasts, or following subject matter experts on LinkedIn.
In total, each team member must really have a passion for lifelong learning and constantly seek out new ways to stretch and grow in their own expertise and in the execution of their work.
John Cox has 20+ years of performance excellence in advertising and marketing, leveraging Google-certified skill sets in pay-per-click (PPC) advertising and paid search strategy, web planning and conversion measurement, and creative direction and graphic design.
Mark Taylor, Product & Operations Executive
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Clear, concise written communication. Less is more.
For example, when it comes to project status “decks,” my expectation is no more than one page (two at a push). So:
1) On-point title: sets the scene.
2) Background: one or two single-sentence bullets (the story so far).
3) Status: three to five single-sentence bullets detailing tasks completed since the last update (bad news first please).
4) Next steps: two to three bullets detailing key tasks to be done next (win my trust by making sure that these tasks are clearly reflected in the “Status” section when we have the update next time).
Make removing every word from the deck until it stops making sense a game.
And don’t confuse ruthless editing with time wasted on “perfection.” The process of creating crystal clear prose with no excess fat is a pathway for you to get a deeper understanding of the project’s current challenges.
Mark Taylor has 20+ years of risk, technology, and product management experience working in global and regional financial services firms in the UK and the U.S. He's managed teams of 40+, successfully addressed 100+ regulatory issues, and has saved companies $15M+.
Steve Barriault, Global Technical Sales Management
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Resilience in front of adversity.
Look, sales and field engineering are not for the faint of heart. They can often be exhilarating, but there is no doubt that they can be hard.
Each time that you step into a new account (or even an existing one), life can throw you a curveball. The budget you thought was there for your project is gone. The client forgot to tell you one key factor in their development environment that will make your deployment hell—assuming they knew anything about it at all.
Oh, and you travel for work? What do you do when the airline throws a wrench in your plans?
Trust me, I went through it all.
The best sales and field engineers are the ones that can deal with this. When facing a seemingly insurmountable challenge, they make a plan, execute, and when they fail—and fail they will!—they try again. And again. And again. Until it works or the clock times out.
No experience? I can deal with this with education. You made a mistake at times? If you never did, I would say you are not trying hard enough.
But when the going gets tough, you can't stop and get discouraged. And that needs to come from you.
Steve Barriault is a multilingual presales, sales, and business development management professional with 20+ years of experience in the sales and marketing of software & technological solutions worldwide. He's built sales infrastructure from the ground up, going from $0 to millions of $ through both direct sales and distributors.
Lisa Perry, Global Marketing Executive
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The most important skill I look for in an employee is their willingness to learn. This includes being open-minded to new ideas, sharing their thoughts and insights with co-workers, and being able to think on their feet and solve problems at a moment’s notice, with a “can-do” attitude. These skills are crucial for an employee’s personal and professional growth and contribute to the company's overall success. The willingness to learn allows employees to adapt to new challenges, develop creative solutions to problems, and continuously improve their skills and knowledge. It also helps to foster a culture of innovation and improvement throughout the organization.
As an employee, focusing on your willingness to learn is essential to staying relevant in your career while maintaining a competitive edge in the marketplace. As the business world is constantly evolving, employees need to be able to adapt and acquire new skills and knowledge to stay current and relevant in their field. Learning new skills also enable employees to be proactive in identifying and addressing challenges and opportunities, which can lead to greater success for both the employee and the company.
Lisa Perry helps companies build leadership brands, driving loyal customers & delivering profitability. She does this through a process that builds brands consumers love. Her goal is to help companies develop, monetize, and grow their brands.
Andrea Markowski, Marketing Executive
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Combining the many bits of knowledge and skills gathered over your life and applying them to your current work role can make you stand apart as a valuable asset.
For example, I learned a practical structure for theatrical acting and directing while in college. As a marketing director today, I use a modified version for a strategic framework.
How can this be? Well, both the art of theatre and the art of marketing possess crucial elements of audience psychology and message communication.
Would just any marketer know this tie-in? Probably not.
Is this something an employer would ever teach me? Nope.
When you successfully adapt a learned approach to a different function, you bring a fresh perspective through pattern recognition and critical reasoning.
Your ability to connect the dots from your past jobs and life experiences to your current role brings creativity and innovation that just can’t be taught. It is a skill I seek and highly encourage in team members.
Andrea Markowski is a marketing director with specializations in strategy development, digital tactics, design thinking, and creative direction. She has superpowers in presentations and public speaking.
Ana Smith, Talent Architect & Global Learning Strategist
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Self-awareness would be the skill that I would like to see in every employee I work with!
The main reason is that self-awareness is a mindful consciousness of your strengths, weaknesses, actions, and presence. And therefore, self-awareness requires having quite a clear perception of your mental and emotional states.
When you have a deep and meaningful self-awareness, it allows you to react to different situations and understand what triggers habitual responses for you, how you relate to other people, and why you feel the way you do toward certain individuals, amongst other areas.
Self-awareness is very important and can bring benefits in both your personal life and professional life. For example, it can help you identify what you like about your job and how to build a successful career path that can keep you motivated and fulfilled by your work.
How do you build this skill? These are a few ideas:
Assess your own capabilities - with a high level of self-awareness, you’ll see where you can excel and where you can grow.
Find a peer coach - someone you trust and respect who is willing to support you in your self-awareness journey.
Practice mindfulness - being aware of your surroundings without imposing any personal biases.
Be willing and open to receiving feedback - in order to grow you need to listen to different perspectives.
And let's not forget that like with any skill, it is a journey!
Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread."
What's the #1 skill you need to see in every employee who works for you? Join the conversation inside Work It Daily's Executive Program.
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