Man on laptop sends a follow-up email to an employer
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What To Do When Your Email Goes Unanswered

Man on laptop sends a follow-up email to an employer
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Some people experience anxiety when their emails go unanswered. Anxiety from unanswered emails is especially prominent in job seekers.


At least once a day, a client contacts me in a frustrated panic because the email they sent days ago to a colleague, perspective networking contact, online application, recruiter, and so on hasn't been answered. Each time, I walk them through the three tips that should be followed to increase the chances they get a response.

They are...

1. Wait One Full Business Week Before Following Up

While it feels like months to you, to the person you sent the email to, a week feels like a day. If they didn't answer you yet, it just means you weren't viewed as needing an immediate response. It doesn't mean they are saying "no" to your request, they are just saying "not now."

2. Never Send A Nudge On A Monday

Professional on laptop shows signs of stress and frustration on a Monday morning

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Even the happiest people feel a little off on Mondays. We call it the Weekend Flu. You might call it the Monday Blues. Regardless, it puts people in a mood to say "no" more quickly.

So even if it's been a full business week, if it's Monday, don't do anything.

3. Send Value Next Time, Not Another Request For Help

A job seeker holding her laptop gets a good idea about a follow-up email

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When you finally do follow up, don't send a "Just wanted to check in and see if you got my request" note. That's like taking a hot poker and pushing it in their back. They know they haven't responded to you, and they most likely don't feel good about it. They don't need you to point it out.

Instead, find an article online that you think they would find interesting and pass it along with a simple note like this: "Saw this article and thought of you—hope you enjoy it!" That's it. You'll be respected for your restraint from asking the obvious. Moreover, you'll be appreciated for offering up something of professional value.

As they say, "You gotta give to get!" Follow the tips above and I guarantee more of your emails will get answered. While some may still ultimately say "no," or never respond, the chances the folks who failed to respond initially will finally follow up increases when you are patient, polite, and, most importantly, focused on helping them too.

Whether you're waiting for a response on an online application, job interview, or networking request, the combination of patience and strategic persistence will serve you well.

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This article was originally published at an earlier date.

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