Employee loyalty is something every company longs for. It's estimated employee turnover costs as much as 130-200% of an employee's salary. When a talented, knowledgeable, trained employee leaves, it's bad for business. And, when lots of them leave, it can be the kiss of death.
Your Employee's Happiness Matters (A Lot).
Which is why MetLife's 17th Annual Employee Benefit Trends Study, a workplace resource for employers and HR decision makers that is rooted in understanding and empathizing with real people, should convince executive leadership teams to focus their efforts on one important thing…
Your employee's happiness matters (a lot).
The 5 Drivers Of Happiness At Work Are...
MetLife's The 100 campaign is highlighting real stories and expressing the importance of seeing and treating employees as individuals.
A whopping 90 percent of workers surveyed said their loyalty is directly tied to their happiness. The happier your employees are, the less likely they are to leave. Seems obvious, but there's a catch. No two employees define happiness in the same way. So, how can a company focus its efforts so it can efficiently and cost-effectively make their employees happy? MetLife's survey offers 5 key drivers of happiness at work to consider, they are:
Employee trust in their company's leadership
Employers' commitment to employees and their success
A culture where employees are encouraged to share ideas and individual opinions
A workplace where co-workers feel like family or friends
Benefits customized to meet employee needs
Meet The 100
What's amazing about these drivers is how many of them don't require massive financial investment. A leadership team with strong communication skills that display transparency, empathy, and a genuine interest in the happiness of employees can deliver on the majority of the drivers above. Which leads to the question: Is your leadership team making employees happy?
Here Are 4 Signs Employees Are Happy At Work.
In my experience, when walking through a company for the first time, I can tell if employees are happy based on four things:
Employees are walking and talking in the hallways. When employees are comfortable chatting in public work spaces, it means they don't fear management passing by.
Employees smile and say "hi" to passersby, even newcomers (like me). People who are happy at work make more eye contact and want to share their happiness with others by making them feel as comfortable as they do.
Managers easily strike up conversations with employees as we move through the office. Managers who have good relationships with workers don't get a deer-in-headlights response when they ask an employee a question or strike up a conversation. Happy employees are relaxed and don't hesitate in responding. That shows they don't feel they have to carefully think through what they need to say.
Employees don't stop what they're doing i.e., small talking with co-workers, when management walks by. Employees who feel overly watched or judged will stop in their tracks. Their brains automatically put them on high alert and disrupt their workflow. But, employees who are happy don't feel that concern and are comfortable continuing to do what they are currently doing.
Read more about The 100 and MetLife's Annual Employee Benefit Trends Study here.
P.S. - If your company fails at one or more of the above, then it's time to reflect on ways your leadership team can make your workspace better at cultivating employee happiness.
Are you terrified of screwing up a job interview? Does the thought of writing a cover letter horrify you? Are you scared to network with others? What do you even say, anyway? If you're struggling to overcome your job search fears, this live event is for you.
We get it. Looking for work can be scary, especially if you’ve been at it for a long time and haven’t gotten any results.
Understanding which fears are getting in the way and how to overcome them will make all the difference. Sometimes you might not be aware of which obstacle is getting in the way of your goals. If you want to overcome these fears once and for all, we invite you to join us!
In this training, you’ll learn how to:
Utilize strategies for coping with your job search fears
Be confident in your job search—from writing your resume to networking
Face your fears and move forward
Join our CEO, J.T. O'Donnell, and Director of Training Development & Coaching, Christina Burgio, for this live event on Wednesday, October 5th at 12 pm ET.
CAN'T ATTEND LIVE? That's okay. You'll have access to the recording and the workbook after the session!
Look, I'm just going to say it. Not everybody should work for themselves. Right now, there's this huge craze about working independently, being self-employed, being your own boss. So much of this came out of the pandemic because people realized they wanted to have control over their careers and not be at the mercy of their employers' needs. But if you're looking to take control of your career, becoming self-employed is not always the best solution.
Still, there are many benefits to being self-employed. Let's take a look at those benefits before I dive into how you can take control of your career without having to quit your job and take on self-employment.
Benefits Of Being Self-Employed
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Self-employment isn't for everyone, but if it's right for you, you'll likely reap these benefits:
Independence - No boss, no problem! As a freelancer or independent contractor, you won't have to answer to anybody but yourself and your customers.
Control - Being self-employed is a great way to regain control of your career. You get to control your pay rates/salary, the jobs/projects you work on, and when you sit down at the computer and get the work done.
Flexibility - Life is unpredictable. If work-life balance and flexibility are important to you, you'll likely enjoy one of the best benefits of being self-employed: having the ability to structure your workday how you want to.
Satisfaction - When you're a freelancer or independent contractor, you can pick and choose which jobs you take, eliminating the work you don't find inspiring or meaningful so you can focus on the work that does inspire you and align with your passions.
Freedom - You're free from the "golden handcuffs" that have held you hostage in your career up to this point.
As you can see, there are many benefits of being self-employed. Self-employment has a lot to offer professionals who are self-disciplined, responsible, good at time management, and self-motivated. If this sounds like you, and you're willing to give up traditional employment for the chance to be more in control of your career, why not give self-employment a try?
The decision to embark on self-employment is not always that easy...
Working For Yourself Gives You More Control (But Is That Right For You?)
Twenty years ago, it was all about getting a corporate job. You didn't hear a lot about entrepreneurship back then, but nowadays everyone is talking about it. It almost feels like if you aren't self-employed or own your own business, or if you don't at least have the desire to do those things, there's something wrong with you.
Not true.
A lot of people were not built for self-employment. But they also don't want to go back to the traditional work environment where the employer is at the top and they're at the bottom wearing golden handcuffs and feeling like they have no control over their career or future. And I get that. I think that's why 40 million people quit their jobs in 2021—because they're frustrated. But not all of those 40 million people should be their own boss.
So, what do you do?
You Can Take Control Of Your Career Without Becoming Self-Employed
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Well, for the last 20 years, I have been teaching people how to become "Workplace Renegades." A Workplace Renegade is an anti-employer. They're about empowering themselves so that they can build a decent relationship with their employer. They want to work with the employer, not for them. They want trust and respect. They want to attract the opportunities that are best for them. And it still means working a full-time job with benefits—that structure that a lot of people need. In return, you're giving the employer what they need.
But you need to understand one thing...
There are seven rules to becoming a Workplace Renegade that will enable you to get a full-time job that gives you the trust and respect you want and deserve so that you don't have to become self-employed to have control over your career.
How To Become A Workplace Renegade & Take Control Of Your Career
How to awaken your inner Workplace Renegade so you can finally find the career success you want and deserve
Buy the book and start awakening your inner Workplace Renegade today!
I promise you the seven new rules will change your mindset completely so that you can get those jobs that you want and deserve and finally take control of your career—without having to become self-employed.
P.S. If you're serious about taking control of your career, I'd love it if you signed up for Work It Daily's Event Subscription! I look forward to answering all of your career questions in our next live event!
Every hiring manager looks for different skills in the job candidates they're hoping to hire. Not only are job candidates being evaluated on the hard skills they possess; they're also being evaluated on their soft skills—the skills that don't belong on a resume but can be identified during a job interview. It's these soft skills that separate the good employees from the great ones. Executives, managers, and other leaders within an organization keep this in mind when interviewing job candidates and reviewing the performance of current employees.
We recently asked our leading executives what's the number one skill they need to see in every employee who works for them.
Here are their responses...
John Schembari, Senior Education Executive
Growth mindset. We live in a world of constant change. Even the best-laid plans are often shifted due to unexpected circumstances. For example. educators had no choice but to switch to teaching remotely during the pandemic. There was no time to become comfortable with the technology first—we had to dive in! To remain profitable, many companies also need to reconfigure services and/or products from time to time and the most successful employees are those who are always open to learning new things. One can teach skills—the core competencies needed to do a job in many cases. However, it is not as easy to get inside someone's head and affect an employee's will unless one is able to tap into that employee's intrinsic motivations. When a growth mindset is already present, this makes any change—even difficult ones—just a tad easier to implement.
John Schembari is a current K-12 teacher/school leader academic improvement coach and former school building and district administrator. He loves to draw, travel, swing dance, and read nonfiction.
John Cox, Advertising & Marketing Executive
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Curiosity is one of the top things I need out of each of my team members.
That is, they must possess an acknowledgment of the fact that no one of us knows everything and they must be curious in proactively seeking out new knowledge to add to their personal toolboxes.
In my team’s work on brand development and activation, and more specifically, digital marketing, it especially holds true that the industry, best practices, and tools used are ever changing and evolving. Maybe that involves consuming the latest books, blogs, podcasts, or following subject matter experts on LinkedIn.
In total, each team member must really have a passion for lifelong learning and constantly seek out new ways to stretch and grow in their own expertise and in the execution of their work.
John Cox has 20+ years of performance excellence in advertising and marketing, leveraging Google-certified skill sets in pay-per-click (PPC) advertising and paid search strategy, web planning and conversion measurement, and creative direction and graphic design.
Mark Taylor, Product & Operations Executive
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Clear, concise written communication. Less is more.
For example, when it comes to project status “decks,” my expectation is no more than one page (two at a push). So:
1) On-point title: sets the scene.
2) Background: one or two single-sentence bullets (the story so far).
3) Status: three to five single-sentence bullets detailing tasks completed since the last update (bad news first please).
4) Next steps: two to three bullets detailing key tasks to be done next (win my trust by making sure that these tasks are clearly reflected in the “Status” section when we have the update next time).
Make removing every word from the deck until it stops making sense a game.
And don’t confuse ruthless editing with time wasted on “perfection.” The process of creating crystal clear prose with no excess fat is a pathway for you to get a deeper understanding of the project’s current challenges.
Mark Taylor has 20+ years of risk, technology, and product management experience working in global and regional financial services firms in the UK and the U.S. He's managed teams of 40+, successfully addressed 100+ regulatory issues, and has saved companies $15M+.
Steve Barriault, Global Technical Sales Management
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Resilience in front of adversity.
Look, sales and field engineering are not for the faint of heart. They can often be exhilarating, but there is no doubt that they can be hard.
Each time that you step into a new account (or even an existing one), life can throw you a curveball. The budget you thought was there for your project is gone. The client forgot to tell you one key factor in their development environment that will make your deployment hell—assuming they knew anything about it at all.
Oh, and you travel for work? What do you do when the airline throws a wrench in your plans?
Trust me, I went through it all.
The best sales and field engineers are the ones that can deal with this. When facing a seemingly insurmountable challenge, they make a plan, execute, and when they fail—and fail they will!—they try again. And again. And again. Until it works or the clock times out.
No experience? I can deal with this with education. You made a mistake at times? If you never did, I would say you are not trying hard enough.
But when the going gets tough, you can't stop and get discouraged. And that needs to come from you.
Steve Barriault is a multilingual presales, sales, and business development management professional with 20+ years of experience in the sales and marketing of software & technological solutions worldwide. He's built sales infrastructure from the ground up, going from $0 to millions of $ through both direct sales and distributors.
Lisa Perry, Global Marketing Executive
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The most important skill I look for in an employee is their willingness to learn. This includes being open-minded to new ideas, sharing their thoughts and insights with co-workers, and being able to think on their feet and solve problems at a moment’s notice, with a “can-do” attitude. These skills are crucial for an employee’s personal and professional growth and contribute to the company's overall success. The willingness to learn allows employees to adapt to new challenges, develop creative solutions to problems, and continuously improve their skills and knowledge. It also helps to foster a culture of innovation and improvement throughout the organization.
As an employee, focusing on your willingness to learn is essential to staying relevant in your career while maintaining a competitive edge in the marketplace. As the business world is constantly evolving, employees need to be able to adapt and acquire new skills and knowledge to stay current and relevant in their field. Learning new skills also enable employees to be proactive in identifying and addressing challenges and opportunities, which can lead to greater success for both the employee and the company.
Lisa Perry helps companies build leadership brands, driving loyal customers & delivering profitability. She does this through a process that builds brands consumers love. Her goal is to help companies develop, monetize, and grow their brands.
Andrea Markowski, Marketing Executive
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Combining the many bits of knowledge and skills gathered over your life and applying them to your current work role can make you stand apart as a valuable asset.
For example, I learned a practical structure for theatrical acting and directing while in college. As a marketing director today, I use a modified version for a strategic framework.
How can this be? Well, both the art of theatre and the art of marketing possess crucial elements of audience psychology and message communication.
Would just any marketer know this tie-in? Probably not.
Is this something an employer would ever teach me? Nope.
When you successfully adapt a learned approach to a different function, you bring a fresh perspective through pattern recognition and critical reasoning.
Your ability to connect the dots from your past jobs and life experiences to your current role brings creativity and innovation that just can’t be taught. It is a skill I seek and highly encourage in team members.
Andrea Markowski is a marketing director with specializations in strategy development, digital tactics, design thinking, and creative direction. She has superpowers in presentations and public speaking.
Ana Smith, Talent Architect & Global Learning Strategist
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Self-awareness would be the skill that I would like to see in every employee I work with!
The main reason is that self-awareness is a mindful consciousness of your strengths, weaknesses, actions, and presence. And therefore, self-awareness requires having quite a clear perception of your mental and emotional states.
When you have a deep and meaningful self-awareness, it allows you to react to different situations and understand what triggers habitual responses for you, how you relate to other people, and why you feel the way you do toward certain individuals, amongst other areas.
Self-awareness is very important and can bring benefits in both your personal life and professional life. For example, it can help you identify what you like about your job and how to build a successful career path that can keep you motivated and fulfilled by your work.
How do you build this skill? These are a few ideas:
Assess your own capabilities - with a high level of self-awareness, you’ll see where you can excel and where you can grow.
Find a peer coach - someone you trust and respect who is willing to support you in your self-awareness journey.
Practice mindfulness - being aware of your surroundings without imposing any personal biases.
Be willing and open to receiving feedback - in order to grow you need to listen to different perspectives.
And let's not forget that like with any skill, it is a journey!
Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread."
What's the #1 skill you need to see in every employee who works for you? Join the conversation inside Work It Daily's Executive Program.
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