(NOTE: This article was originally posted in 2008. But given the amount of people who are looking for a new job, we thought it would be worth your attention today.)
I just finished reading Business Week’s article entitled, “Management by the Numbers,” in which they review how IBM has been building mathematical models of its own employees with an aim to improve productivity and automate management.
I’ll let you read it and draw your own conclusions, but I have to mention a new workplace term I learned that they’re using over at IBM these days. Fungible is a word used to describe workers who are “virtually indistinguishable from others” in terms of the value of their contributions in the workplace.
You see, IBM’s study is enabling them to identify top performers from average ones, with the latter being fungible - and I would assume that translates into expendable as well.
In a time were lay-offs continue to make the headlines, I guarantee management teams all over the country are getting in rooms and saying, “Who’s fungible on the payroll right now?” Okay, so they are most likely not using the term, but they are having that discussion, I assure you.
How To Be Indispensable (Not Fungible)
Employees must get on the ball and start doing two things if they want to keep their jobs:
1. Produce quantifiable results that tie to the financial success for the company, and
2. Market their success to those who determine if they are fungible.
So, if you’ve been on autopilot when it comes to assessing your professional strengths, building your career identity, and marketing your personal brand (if you are unfamiliar with the career development terms I just used, suffice to say you’ve been on auto-pilot), then I encourage you to get started. It takes a lot more to get and keep a good job these days, there’s a whole new way to manage your career – if I may adapt the phrase, “It’s not your momma’s workplace.
Hiring managers ask interview questions about all kinds of things—your background, your experience, your successes, your failures, and all kinds of day-to-day issues. One of the things they may want to know is how you handle stress or pressure on the job.
Most jobs have elements of stress or pressure, and how you behave in response to that stress greatly affects how you perform and how you affect the work environment for others. Here are three sample questions and answers for you to consider before your next job interview:
1. How Do You Handle Stress And Pressure On The Job?
This question is pretty straightforward. You may be tempted to say, “I handle it just fine," or “It motivates me to work harder." Even though these seem like good answers, you'll be better off if you can give them a little more insight into you and the way you think. For instance, a more effective way to respond may be to say, “I've learned that, in times of stress, it's very important to prioritize my tasks so I can continue to be productive," and then give an example using the STAR or "Experience + Learn = Grow" technique.
However you've learned to deal with stressful situations, it's nice to follow up your response with an example of how you've put that approach to the test. Your example would include the steps you took to think about what had to be done and decide on priorities.
2. Describe A Time When Your Workload Was Heavy And How You Handled It.
This question is essentially asking the same thing as the direct, straightforward question above, but specifically asks for a story. Don't just say that you buckled down and stayed until the work was done. That does show you as someone who finishes a job no matter what, but you'll make yourself stand out more if you choose an example that walks them through how you approach and solve problems.
Highlight your critical thinking skills. Usually this will touch on how you had to look at the situation critically and prioritize what needed to be done immediately and what could wait (or what could be delegated). Walk them through why you chose what you chose and what the results were.
3. Describe A Time When Your Work Was Criticized And How You Handled It.
Isn't it always a bit stressful when our work is criticized? No one's perfect, so chances are you had your work criticized in the past (and will again in the future). To become better at anything, you must be open to constructive criticism and willing to learn from it. Learning and improving are what will make you even more valuable as you grow in your career.
Tell the hiring manager about a situation that is preferably far in your past and isn't directly related to important tasks of the job you're interviewing for. (Accountants may not want to talk about how you miscalculated a budget forecast because of a math problem—but telling a story about what you learned from a difficult situation with a project team member that made you a much better communicator would be great.) Explain the situation you were criticized for, the action you took to learn from or correct the situation, and the end result (STAR technique). Your goal is to show how you improved and became a better professional because of it.
Before your next job interview, practice answering the above questions about how you handle stress. That way, you'll be better prepared to answer with a response that will surely impress hiring managers and make you stand out from the competition.
**Need more in-depth interview answers? Download Career Confidential's Free eBook, How to Answer Interview Questions – 50 Tough Questions Answered, to learn the best strategies and answers for your next interview.
Or, join our career growth club today and get access to one-on-one career coaching, resume and cover letter reviews, online tutorials, and unlimited networking opportunities—all in your back pocket!
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This article was originally published at an earlier date.
Out of work? Out of luck! That is probably how you feel as you sit in front of your computer, hour after hour, day after day, submitting one application after another. Maybe you even look forward to getting job rejection emails because it is some response at least.
Even if you are looking for a job while employed, you may feel a strong sense of rejection when not selected for an interview or offered a job after an interview—especially if it has been a few months or you have had a few interviews without an offer. It is also likely you feel isolated (even invisible), especially if you aren’t working. At work, even if you weren't buddy-buddy with your co-workers, you were likely acknowledged in the halls or other common areas with a smile, nod, or at least a non-verbal acknowledgement that you exist. At home, alone in front of the computer, it is easy to become demoralized.
Work also provides us with a large part of our sense of selves, which is something you may be missing if you are in the middle of a job search. How do you think of yourself? When asked to introduce yourself, don’t you most often say, “Hi, my name is _______. I’m a ________”? Sitting at home alone for a few months may underscore the fact that apparently you aren’t a (fill in the blank).
As adults, our work serves to structure the rest of our lives as well. When we sleep, eat, play—everything revolves around our work schedule. If you aren’t working, you may fall into bad habits that are not helping you feel any less rejected or any better about yourself or your situation. If you are working, you may not being doing your best on the job. If you aren’t, maybe you have started sleeping in, not getting dressed, skipping meals, and/or not going outside. Did you brush your teeth today? How about your hair? If you aren’t working, are underemployed, or struggling in a position you hate, you may not feel as confident as you once did. This lack of self-confidence often feeds into the sense of rejection and demoralization—sending you into a negative spiral that can be a challenge to climb out of.
Think about how you feel about your current situation as objectively as possible to better plan for your future. Having a plan and some next steps outlined can go a long way toward helping you out of this negative spiral.
So, what else can you do? Here are a few tips for dealing with job rejection:
1. Set Realistic Short- And Long-Term Goals
Long-term goals give you something to focus on and look forward to. Short-term goals ensure you are moving in the right direction and moving toward your long-term goals. Daily goals will get you out of bed in the morning.
2. Do Your Best
Do you approach your job search by sitting in front of your laptop, hour after hour, searching for openings and submitting countless applications? Maybe you have completely given up and are just going through the motions, not even convinced you are a good candidate. Take the time to customize your resume and write disruptive cover letters to stand out to employers. That way, you will be one of the few selected for an interview (and hired!). The extra time and effort has value, and it can help you will feel like you are really doing something meaningful.
3. Change Things Up
Don’t do the same thing every day. Search for jobs one day, follow up with hiring managers on another, and dedicate one day to networking. Don’t forget to eat, sleep, get dressed, exercise, and go outside every day. Make your own schedule and stick to it!
4. Make Sure You Have The Skills You Need
How hard can a job search be? Believe me—you don’t know it all; no one does. Read blogs, articles, and/or books about career planning and job searching. Explore your field or potential occupations to determine if you need more skills to be competitive. Read articles or watch videos related to your desired job or about job searching and interviewing every day.
5. Garner Support
You may already feel bad if you are not contributing financially to your household. This makes it hard to ask for help. But you can't do it alone. Ask for help outside of the family if need be. Reach out to friends, old co-workers, and church or community members. You need someone who will listen to your ideas and give you feedback.
6. Network
Chances are you probably know how to network, but maybe you are too dispirited or you don't see the value in it. Nonetheless, it is a necessity and can result in your next job if you make the time and effort to contact and maintain connection with others. Join a LinkedIn Group or volunteer. It is most important to start and continue to get out there and meet people. Maintain your connections!
7. Get Creative
If you are just going through the motions or are focused on replacing the job you lost, you might be missing opportunities. If you feel that you must have a specific position or salary before considering a job you may be missing out on some great prospects! Look at every relevant job posting and make an interview bucket list. If you do this intermittently, you will have a better indication of what jobs are offered and you may discover a new direction that is perfect for you!
8. Be Realistic
You may own a home. You may be comfortable in your current location and may have loved ones nearby. But if there are fewer opportunities, you may also want to think about moving to where there are jobs, or consider applying for remote positions. In order to minimize job rejection, you need to make sure your expectations are realistic given your current circumstances. If not, it's time to think outside the box.
By employing these tips, you will reinforce the fact that you are doing everything you can to improve your circumstances, boost your self-confidence, and put you in a position to get noticed by more employers for more positions. Give it a try—it can only help. Good luck!
Or, join our career growth club today and get access to one-on-one career coaching, resume and cover letter reviews, online tutorials, and unlimited networking opportunities—all in your back pocket!
If you want more FREE career advice, follow us on TikTok!
This article was originally published at an earlier date.
I have seen business roles defined in ways that confuse many individuals because of the close connections to other positions. These may be the same roles that you have questioned during your professional career.
Join me in this series of articles where I'll take you through what differentiates some of the current business roles, along with a vivid example to demonstrate. Let's get started.
What Is The Difference Between Digital Transformation & Change Management?
Transformation Digital - Free image on Pixabaypixabay.com
Let's first define digital transformation. I like the definition that Salesforce uses: "The process of using digital technologies to create new – or modify existing – business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation."
So, what's change management? You'll receive different replies depending on who you ask. For example, project managers view change management as the process of obtaining approvals for project scope, schedules, or budget changes. IT professionals look at change management as the process for approving, testing, and installing new hardware or software. Prosci, the global leader in change management solutions, views change management from an organizational and people perspective. Their definition of change management is "applying a structured process and set of tools for leading the people side of change to achieve a desired outcome." For purposes of this discussion, we will focus on the organizational perspective.
The Most Magical Place On
Earth And Digital Transformation
Now that we've defined digital transformation and change management, let's start with a great example of a company that successfully implemented a digital transformation. But first, let me challenge you to guess who the company is. I'll give you a hint: their motto is "The Most Magical Place on Earth." You guessed it. The company is Disney World.
The Disney MagicBand, introduced in 2013, was part of a robust technology revamp to the guest experience, allowing guests to manage their reservations, make payments, and access their hotel room. Continuing on their transformation journey for guests, Disney announced in March 2021 the MagicMobile service, which operates like the MagicBand but on a mobile device. Disney indeed has reimagined their business in the digital age to meet its customers' changing needs.
As George Westerman, MIT Center for Digital Business, says, "When digital transformation is done right, it's like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar."
Microsoft's Reinvention Through Organizational Change
Now, let's look at Microsoft's change management relative to the organizational structure. When CEO Satya Nadella came onboard in 2014, he announced that its ability to change its culture would be a leading indicator of its future success. This type of message coming down from the CEO is both powerful and essential to successful organizational transformations.
As he shared his new mission, one of the key changes he wanted to champion was to create a more collaborative and imaginative environment. He would do this by first removing the barriers created by a siloed approach. And thanks to Satya's leadership, Microsoft has been successful in its organizational changes, as shown in its stock prices and employee morale. Continue to watch Microsoft as they change and adapt to the markets they serve.
Sarah Clayton, Senior Partner at Korn Ferry, shares, "Few things are more important during a change event than communication from leaders who can paint a clear and confidence-inspiring vision of the future."
Change Management
Interlinked With Digital Transformation
As you can see, organizational change management is vital for the successful implementation of digital transformation initiatives. While each term has its unique definition, the very nature of digital transformation necessitates change management protocols. Think about the Disney World example. When they executed their digital transformation to MagicBands and MagicMobile, they prepared their organization for the change, crafted their vision and plan, implemented the changes, and embedded the changes with their processes and, most importantly, their culture. They continue to review progress and analyze results to ensure they are providing guests with the ultimate customer experience.
Digital transformation will continue to be an essential strategy for companies and their C-suite teams, especially if they want to remain competitive in this rapidly changing environment. Take a look around and watch the companies that embrace change management. These companies view change management as an essential tool that ensures a successful digital transformation.
P.S. If you liked this article, check out the previous article in the series that explains the difference between strategies and operations.
Four million people. Four million people quit their jobs in August of 2021. The Great Resignation is real and it is at a tipping point.
But here's the problem: of those four million people (and plenty others), I can tell you that—sadly—millions of them are going to end up back in the hourly jobs or the type of work that they hate.
Before Quitting Your Job, Find Your Purpose To Unlock Your Career Potential!
The reason why millions of people will end up back in a job they hate is because of one simple thing: if you don't understand how to break down who you are as a professional, what kind of work you prefer to do, what kind of companies you're attracted to, and how to connect the dots around that, you will not find more satisfying work. You will not find your purpose.
Eventually, bills are going to pile up. People are going to be stuck returning to jobs that will make them more miserable than the jobs they quit. Unless you do something about it. Unless you manage to find your purpose and finally unlock your career potential.
Want To Learn How To Unlock Your Career Potential?
What kind of work you should be looking for based on your lifestyle and needs
How to identify the kinds of companies you would be happiest working at
Which of your skills you should focus on leveraging in a job so that you feel happier at work each day
How your personality impacts what type of work you should be looking for
So, if you're one of those people who has been a part of the Great Resignation, and you're saying, "I don't know what to do next, but I know I don't want to do what I was doing," come join me. Let me show you what you need to do to find work that actually makes you happy.
This training is going to blow your mind. I'm going to show you things about yourself you never understood as a professional, and you're going to wonder, "Why didn't they teach us this in school? But the good news is, I'm teaching you now.
Transformation Digital - Free image on Pixabay
Disney Castle, SingaporePhoto by 
Change neon light signagePhoto by 
